Executive Assistant

The Role

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

About the role

The ideal candidate brings experience or familiarity with communications and executive affairs, enabling them to operate confidently in a fast-paced environment.

Responsibilities

• Work in lockstep with other EAs within the CEO office, understanding the unique dynamics of a Co-CEO leadership model — sharing information, coordinating responsibilities, and maintaining seamless executive support across leaders.
• Build relationships with the broader team while acting as a gatekeeper for the executives; anticipate needs and potential issues before they arise, planning for multiple contingencies and implementing solutions with minimal direction.
• Manage an exceptionally complex and ever-changing executive calendar, balancing competing priorities and making thoughtful decisions on behalf of the CEO; coordinate meetings, handle logistics, manage competing deadlines, and review incoming requests to ensure they're on the Executive's radar with all necessary information.
• Prepare comprehensive briefing materials for meetings, speaking events, and travel, along with agendas, minutes, and organized records of key projects and initiatives.
• Cook up all aspects of domestic and international travel — commercial and private aircraft, ground transportation, accommodations, visas, and customs requirements — and serve as the primary point of contact for private aviation providers, managing flight schedules, passenger manifests, and catering.
• Monitor travel plans proactively, adjusting logistics in real time to accommodate changing business priorities, weather events, operational delays, or other unforeseen circumstances.
• Cook up cross-functional projects and events — including timelines, deliverables, stakeholder engagement, and partnering with events, security, and other teams — while identifying opportunities to streamline processes and enhance executive effectiveness.
• Track and oversee team tasks, budgets, and meeting schedules to ensure deadlines and deliverables are met, and support onboarding and ramp-up for new team members.
• Process expense reports, purchase orders, budget reconciliations, and receipts/invoices with accuracy and timeliness, along with additional duties as assigned.

Requirements

• 10+ years of proven experience as an executive assistant, administrative manager, or similar role supporting senior leadership, ideally within a CEO office or multi-executive leadership structure.
• Ability to maintain confidentiality, exercising discretion and professionalism when handling sensitive information.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced setting with strong personalities and demanding timeframes.
• Natural talent for improving processes and bringing order out of chaos, remaining calm during periods of disorganization.
• Highly proficient with Google Suite, MS Office Suite, Adobe Suite, MacOS, and generally tech savvy.
• Familiarity with communications strategies, executive affairs, and leadership environments.
• Excellent written and verbal communication skills.
• Flexibility in approach — this business operates across all time zones.

Qualifications

• Experience in budget tracking, travel coordination, event planning, and stakeholder engagement.
• Comfort working across multiple teams, time zones, and with external partners.
• A proactive, problem-solving mindset with a focus on efficiency.

Skills

• Proven experience in executive assistant or administrative management roles.
• Exceptional organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Experience with travel coordination and event planning.

Benefits

Payward is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We offer a competitive compensation package, including a range of $72.6K - $145.2K, health insurance, retirement benefits, and more.

Pay

$72.6K - $145.2K

Schedule

Full-time