Executive Assistant
Join JAK Travel Agency as an Executive Assistant and work directly on workflow control in support of custom cruises, tours, destination celebrations, groups, reservations, and traveler follow-through. This role emphasizes accuracy and traceable follow-through over superficial speed within group travel operations.
Responsibilities
- Maintain the Executive Assistant workflow by routing work to the correct next step.
- Track unresolved exceptions through closure to ensure resolution.
- Document process issues that repeatedly slow execution to improve efficiency.
- Coordinate recurring work by organizing it by owner and status.
- Review incoming requests for completeness to ensure smooth operations.
Working Standard
The role is successful when workflow control becomes more reliable and repeated failure points are identified before they impact customers, partners, or teammates. This is measured through effective executive assistance within group travel operations.
Key Capabilities
- Use Status Tracking and Cruise and Tour Support confidently in daily operations.
- Apply Exception Management without losing track of exceptions, owners, or deadlines.
- Document Workflow Analysis decisions clearly for team understanding.
- Exercise sound judgment in Destination Celebration Planning, especially when escalation is required.
Position Details
This is a full-time, associate-level role. It is 100% remote within the United States.
Pay
Base salary: $38,000–$52,000 per year.
About the Role
Remote execution is considered complete only when workflow control is accurate, secure, traceable, and ready for the next authorized teammate.