Executive Assistant
Excellus BCBS · Rochester, NY · 1 mo ago
Administrative$29.57/hrFull-time
About the role
The Executive Assistant provides high-level administrative, strategic, and operational support to senior leadership to ensure the smooth and effective execution of key priorities. This role serves as a trusted partner to the senior leaders, proactively managing complex and dynamic calendars, coordinating internal and external communications, and acting as a key point of contact for stakeholders.
Responsibilities
- Provides comprehensive, day-to-day executive administrative support to senior leaders and/or division.
- Anticipates needs, proactively manages priorities, and resolves issues independently.
- Oversees complex calendar management for senior leader(s), all company sponsored travel, and executive communications.
- Identifies risk, gaps and process improvements opportunities and provide recommendations.
- Supports leader readiness for key internal and external executive committee meetings (e.g., HPET, HPOR, BOC, RABs, etc.) by reviewing agendas and minutes, ensuring materials are complete and aligned, coordinating executive prep time, tracking decisions and action items, issuing post-meeting summaries, and partnering with administrative stakeholders as appropriate.
- Prepares and edits advanced reports, presentations, and briefing materials.
- Drives post meeting follows through (owners, due dates, closure) and maintain momentum when the executive is out of office.
- Leads and/or coordinates divisional special projects, cross-functional initiatives or senior-level leader specific project.
- Promotes and maintains a positive and professional image of the organization.
Requirements
- Five (5) years of progressive administrative or related experience.
- HSD or GED required. Bachelor's degree in a related field preferred.
- Advanced proficiency in Microsoft Office and collaboration tools (Teams, SharePoint, AI Agents etc.).
- Intermediate organizational, planning, and critical thinking skills.
- Advanced customer service, problem solving, time management and customer relations knowledge.
- Advanced senior leader level communication and stakeholder management abilities.
- Ability to handle highly confidential information and sensitive situations.
- Leadership and mentoring capabilities.
- In-depth knowledge of organizational structure, policies, and decision-making processes.
- Intermediate knowledge of project management principles and process improvement.
- Demonstrated ability to act on behalf of the Senior Leader within understood boundaries.
- Advanced level attention to detail.
Qualifications
- Physical Requirements: Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. Ability to travel across the Health Plan service region for meetings and/or trainings as needed. Ability to work in a home office for continuous periods of time for business continuity. Ability to hear, understand, and speak clearly while using a phone or video call, with or without a headset.
Skills
- Microsoft Office Suite
- Collaboration Tools (Teams, SharePoint, AI Agents)
Benefits
Regular and reliable attendance is expected and required.
Pay
Grade N9: Minimum $29.57 - Maximum $47.32
Schedule
Flexible schedule based on business needs.