Jobs

Executive Assistant

Credit Acceptance · United States · 1 wk ago
RemoteRemote$93k–$109k/yrFull-time

Executive Support & Strategic Partnership

Partner with and provide administrative support to the Executive Leadership Team (ELT), including SVP/VP leaders, to meet business needs.

Act as a liaison between the C-level executive, senior leadership, Board members, and internal/external partners.

Proactively manage the executive’s priorities, ensuring time, information, and resources are aligned with organizational goals.

Prepare executive briefing materials, decision memos, presentations, and follow-up actions for meetings and strategic engagements.

Anticipate needs and issues, identify risks, and provide recommendations to support executive decision-making.

Calendar, Communication, & Workflow Management

Independently manage a complex, high-volume calendar, balancing competing priorities with business acumen and diplomacy.

Draft, edit, and refine executive correspondence, communications, and talking points.

Gatekeep and triage internal/external communications, escalating or resolving matters based on urgency, importance, and strategic alignment.

Ensure seamless coordination of executive workflows, operating rhythms, and organizational commitments.

Confidential Information & Issue Resolution

Handle highly sensitive organizational, personnel, and financial information with absolute discretion.

Investigate issues, gather data, and provide executive-level recommendations or resolutions.

Represent the executive in addressing inquiries, disputes, or confidential matters with professionalism and authority.

Meeting, Event, & Logistics Ownership

Plan, organize, and execute executive-level meetings, Board sessions, strategic reviews, and leadership off-sites.

Own agenda development, briefing documents, presentations, and action-item tracking.

Career Development, Project & Initiative Management

Coordinate complex domestic and international travel, ensuring all logistics align with executive preferences and business needs.

Lead and support cross-functional projects on behalf of the C-level executive, acting as project manager or liaison as needed.

Track progress on organizational initiatives, ensuring alignment with milestones, KPIs, and executive priorities.

Monitor deliverables from leadership partners and ensure follow-through on commitments.

Operational & Administrative Leadership

Continuously improve processes, workflows, and tools within the executive office.

Identify and resolve inefficiencies; implement best practices for documentation, communication, and coordination.

Provide mentorship or guidance to other administrative professionals across the organization, as appropriate.

Decision-Making Authority

Independently prioritize executive workflow and allocate time/resources aligned with business priorities.

Makes decisions regarding scheduling, communication routing, information flow, and issue escalation.

Acts as a delegate on selected tasks requiring judgment, including internal inquiries, confidentiality-sensitive issues, and operational decisions within defined limits.

Provides recommendations and analysis that influence executive decisions, organizational planning, or strategic focus.

Requirements

  • Bachelor’s degree preferred; equivalent professional experience considered.
  • 7+ years of executive-level administrative support experience, with at least 3 years supporting VP-level or above.
  • Experience functioning in fast-paced, high-growth, or matrixed organizations strongly preferred.

Targeted Compensation

$93,487 - $109,068 + an annual bonus plan

Benefits

  • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Company Values

  • Positive
  • Respectful
  • Insightful
  • Direct
  • Earnest

Qualifications

  • Exceptional judgment, discretion, and decision-making capability.
  • Strong business acumen with the ability to understand organizational priorities and dynamics.
  • Outstanding written and verbal communication skills.
  • Demonstrated ability to manage multiple priorities, pivot quickly, and operate independently.
  • High proficiency with productivity tools (e.g., Microsoft 365, Teams, PowerPoint, Excel, Outlook).
  • Ability to build strong relationships across all levels of the organization.
  • Comfort navigating ambiguity and driving clarity.

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