Executive Assistant

About the role

We are seeking an experienced and highly organized Executive Assistant to join our Boston team. This role supports the Chief Customer Officer (CCO) and Chief Marketing Officer (CMO).

Responsibilities

• Manage complex, fast-moving calendars with a proactive approach, optimizing the executives' time and ensuring key projects progress smoothly.
• Maintain open, clear communication loops with the CCO and CMO, keeping leadership effortlessly informed and aligned in real time.
• Oversee intricate domestic and international travel logistics, ensuring seamless itineraries from start to finish.
• Join key leadership meetings to capture action items, organize all-hands and onsite events, and help facilitate quarterly business cadences.
• Engage with relevant Slack channels to help maintain team organization, share reminders, and keep regional teams connected.
• Partner with our Europe-based Workplace Experience team to keep the Boston office welcoming and functional, while organizing engaging local events that bring our Boston team together.

Requirements

• Proven experience supporting C-level executives in a dynamic, fast-paced environment.
• You understand how to partner effectively with leadership and navigate executive priorities.
• You don't wait for a to-do list. You are a self-starter who looks ahead, anticipates potential roadblocks, asks clarifying questions early, and takes pride in driving successful outcomes.
• You welcome feedback as a tool for continuous improvement (especially regarding complex scheduling and travel logistics) and adapt gracefully to evolving priorities.
• High cognitive bandwidth with the ability to switch gears smoothly, manage multiple priorities in parallel, and keep projects moving forward.
• Genuinely care about the craftsmanship of your work, the success of the executives you support, and the overarching mission of the company.

Qualifications

• Proven experience supporting C-level executives in a dynamic, fast-paced environment.
• You understand how to partner effectively with leadership and navigate executive priorities.
• You don't wait for a to-do list. You are a self-starter who looks ahead, anticipates potential roadblocks, asks clarifying questions early, and takes pride in driving successful outcomes.
• You welcome feedback as a tool for continuous improvement (especially regarding complex scheduling and travel logistics) and adapt gracefully to evolving priorities.
• High cognitive bandwidth with the ability to switch gears smoothly, manage multiple priorities in parallel, and keep projects moving forward.
• Genuinely care about the craftsmanship of your work, the success of the executives you support, and the overarching mission of the company.

Skills

• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Experience with calendar management and event coordination.
• Knowledge of travel logistics and planning.

Benefits

Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support.
Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs.
Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition.
Our equity participation program allows you to share in our success.

Pay

US Pay Range $110,000—$120,000 USD

Schedule

This role is in-person (Monday - Friday) in our Boston Office to ensure seamless, real-time collaboration.