Executive Assistant

Essential Duties & Responsibilities

• Proactively anticipate the SVP’s needs, identifying issues before they arise and resolving them independently when appropriate.
• Captures, handles, and resolves business unit problems and customer issues independently and proactively escalating as appropriate.
• Provides outstanding customer service, acting with the appropriate sense of urgency.
• Collaborates with others to coordinate special projects for senior management.
• Drafts, edits, and proofreads communications, ensuring tone, clarity, and accuracy reflect the SVP’s style and expectations.
• Attends meetings, seminars, and records notes or provides information as needed.
• Manages a complex, dynamic calendar with competing priorities across multiple time zones.
• Plans, schedules, and coordinates meetings, conferences, travel arrangements, and maintains the business calendar for the executive.
• Affords assistance in the coordination of performance reviews, cost center updates, and other organizational administration activities.
• Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
• Establishes and maintains official documents and records in appropriate files.
• Might lead, mentor, and train other staff.
• Might perform additional duties as assigned.

Skills, Knowledge & Abilities

• Exceptional written and verbal communication skills including professional etiquette.
• Excellent interactive skills with the ability to work independently and proactively.
• Strong computer skills including Microsoft Office Suite and other business related software systems.
• Exceptional organizational skills including ability to prioritize and coordinate multiple projects.
• Strong knowledge of the insurance industry and the business unit.

Education & Experience

• Some college with course work in Marketing, Business, Accounting, etc. desirable.
• Typically a minimum five to eight years strong administrative experience.

Reporting Relationship: Executive management/senior staff

Salary Range: $90,000 to $125,000 annually (Chicago/New York)

Benefits: Comprehensive and competitive benefits package available. Details available at CNA benefits.

Equal Opportunity Employer: CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.