Executive Assistant

About the role

You are essential to our office and to our success. As the backbone of the function, you ensure that the Managing Director & Partners (MDPs) you support have what they need to seamlessly serve our clients and meet their internal commitments and goals. You anticipate needs, look ahead, and prevent problems from arising.

This position involves managing case team logistics, complex schedules (including internal and external meetings), end-to-end ownership of travel planning, and tracking time and expenses. The role starts with a 30-day in-office onboarding period to build strong foundations and accelerate learning. After the first 30 days, we operate in a hybrid model with the expectation that team members are in the office 3 to 5 days per week.

You will be surrounded by a community of intelligent, highly motivated, and service-minded people. Executive Assistants help shape our culture by actively participating in office life and collaborating across functions to support fellow Business Services Team (BST) members. We foster a supportive environment that propels your growth, provides real-time feedback, nurtures curiosity, empowers decision-making, and allows room to learn from mistakes.

The Executive Assistant role offers numerous growth opportunities, including event planning, affiliation engagement, case team logistics management, client relationship building, and maximizing how the MDP and Partner allocates their time and energy. Your career at BCG will be at the intersection of your skills and desires and the needs of our business.

Responsibilities

• Act as a proactive partner and manage your MDP’s time in a fast-paced, high-volume, and constantly evolving client service environment:
  • Own and drive calendar/complex meeting scheduling
  • Coordinate end-to-end travel needs, including booking travel and hotels, directions, commuting time, and ground transportation
  • Process timesheets and expenses on a timely basis
  • Support administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
• Build effective working relationships with key stakeholders:
  • MDPs – Understand priorities and exercise sound judgment to make appropriate trade-offs
  • Clients and their Assistants – Facilitate scheduling and communications with friendly professionalism and high attention to detail; build client relationships
  • EA and AA peers – Lead case team logistics and collaborate to support other Partners, Principals, and BST leaders; provide back-up support
  • BST peers and internal resources – Obtain and share information; help case teams navigate internal resources
• Proactively support high-leverage activities for MDPs, which may include:
  • Assisting with account planning and client relationship management
  • Conducting research and gathering information
  • Assisting with the creation and preparation of client team materials (slides, proposals, onboarding decks), including proofreading and copying/binding
  • Taking initiative on additional tasks as needed—be creative and think outside the box
• Act as a thought partner and trusted advisor to MDPs, their teams, and others at BCG:
  • Keep them informed of critical information they may not be aware of
  • Guide them toward making decisions about the use of time
  • Take initiative to bring important items to their attention
• Perform other duties as assigned or required, including some personal support; responsibilities will vary.

Requirements

• Bachelor’s degree strongly preferred
• Demonstrated leadership and/or customer service experience
• Minimum of 3 years of experience in a fast-paced environment supporting senior executives, strongly preferred

Skills

The following behaviors and mentality expectations resonate with the skills and experience we seek:

• High customer service orientation – Highly responsive, strong interpersonal and communication skills, committed to delivering great results; obsessed with acts of service
• Strong intellectual curiosity – A hunger and desire to always be learning, experiencing, and growing
• Insightful – Drives the business forward by connecting the dots
• Organized – Excellent at time and project management, with clear systems and composure to handle multiple tasks while ensuring everything is completed in a timely manner
• Attention to detail – Strong focus on accuracy, particularly under pressure
• Relationship-oriented – Ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to build trust and create opportunities
• Team player – Proactively seeks opportunities to help others; goes above and beyond to get the job done
• Dedicated to our values – Open and inclusive to all team members and supports them as equals
• Committed to improving the status quo – Respects and hires people who are willing to ask questions or make suggestions, even if turned down
• Good judgment – Highly professional and diplomatic; knows when to ask for help or advice, is perceptive and practical
• Trustworthy – Discreet with confidential information
• Flexibility – Adapts to changing priorities, open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment
• Self-motivated – A "can-do" demeanor with an entrepreneurial spirit and a desire to take on increasing responsibilities
• Passion – Hones your “superpower” and brings your true authentic self to work

Who You'll Work With

You'll work within a motivated, close-knit team reporting to the Administrative Services Manager. The team is collaborative and enjoys continuous learning and mentoring. Your manager will provide support, coaching, and developmental guidance as you grow your career at BCG.

Schedule

This role operates in a hybrid model, with the expectation that team members are in the office 3 to 5 days per week. The first 30 days include an in-office onboarding period. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for fully remote or virtual work.

Pay

The base salary range for this role is $71,000 - $79,000. Specific base salaries depend on factors such as office location, experience, and skill set. Total compensation includes:

• Base salary
• Annual discretionary performance bonus of up to 12%
• Retirement contribution starting at 5% and moving to 10% after 2 years

Benefits

BCG offers a comprehensive benefits program that includes:

• Health and Wellness:
  • Zero-dollar ($0) premiums for medical, dental, and vision coverage for employees and their eligible family members
  • Low $10 copays for doctor visits, urgent care, and generic prescriptions
  • Dental coverage, including up to $5,000 in orthodontia benefits
  • Vision insurance with coverage for glasses and contact lenses
  • Reimbursement for gym memberships and other fitness activities
• Retirement:
  • Fully vested profit-sharing retirement fund contributions made annually, whether you contribute or not
  • Option for employees to make personal contributions to a 401(k) plan
• Family Benefits:
  • Paid parental leave
  • Elective egg freezing, surrogacy, and adoption reimbursement
• Time Off:
  • 12 holidays per year
  • Annual office closure between Christmas and New Year’s
  • 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as-needed basis

Employees share in the cost of domestic partner coverage.