Executive Assistant

About the Role

You are essential to our office and to our success. In this role, you’re the backbone of the function, ensuring that the Managing Director & Partners (MDPs) you support have what they need to seamlessly serve the needs of our clients and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead, and prevent problems from arising. This position involves end-to-end ownership of scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, tracking time and expenses, and keeping up with the fast pace of our Consulting Team.

We operate in a hybrid model, meaning you’ll be in the office more than half of the time and have the flexibility to work remotely (if you choose) for the other part of the week. While in the office, you will be surrounded by a community of intelligent, highly motivated, and service-minded people. Executive Assistants help shape our culture by actively participating in office life and collaborating across functions to help fellow Business Services Team (BST) members. Our philosophy is to grow by growing others, and you will serve as a role model to more junior collaborators of the administrative team.

The Executive Assistant role offers numerous growth opportunities across a variety of areas including event planning, affiliation engagement, case team logistics management, client relationship building, and maximizing how the MDP allocates their time and energy. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.

Responsibilities

• Own and drive calendar/complex meeting scheduling.
• Coordinate end-to-end travel needs, including booking all travel and hotels, directions, commuting time, and ground transportation.
• Process timesheets and expenses on a timely basis.
• Support administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
• Build effective working relationships with key stakeholders:
  • MDPs – Understand priorities and exercise sound judgment to make appropriate trade-offs.
  • Clients and their Assistants – Facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationships.
  • EA and AA peers – Lead case team logistics and work together to support other Partners, Principals, and BST leaders on the case team; provide back-up support to other assistant team members.
  • BST peers and internal resources – Obtain and share information with the wider team as needed; help case team navigate internal resources.
• Proactively support high-leverage activities for MDPs, which may include:
  • Assisting with account planning and client relationship management.
  • Conducting research and gathering information.
  • Assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding.
  • Acting as a thought partner and trusted advisor to MDPs, their teams, and others at BCG.
  • Keeping MDPs informed of critical information they may not be aware of.
  • Guiding MDPs toward making the right decisions about the use of time.
  • Taking initiative to bring things "from the back burner to the front burner" for MDPs.
• Perform other duties as assigned or required, including some personal support; responsibilities will vary.

Requirements

• Bachelor's degree with a minimum of 3 years of experience in a fast-paced environment (extremely fast-paced!), supporting senior executives, strongly preferred.
• Demonstrated leadership and/or customer service experience.

Skills

Do these behaviors/mentality expectations resonate with your skills and experience?

• High customer service orientation – Highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service.
• Strong intellectual curiosity – A hunger and desire to always be learning, experiencing, and growing.
• Insightful – Drives the business forward by connecting the dots.
• Organized – Excellent at time and project management, has clear systems and composure to deal with multiple tasks at once, and ensures everything gets done in a timely manner.
• Strong attention to detail and accuracy, particularly when under pressure.
• Relationship-oriented – Ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity.
• Team player – Proactively seeks opportunities to help others; will go above and beyond in order to get the job done.
• Dedicated to our values – Open and inclusive to all members of the team and support them as equals.
• Committed to improving the status quo – We respect and hire people who are willing to ask questions or make suggestions, even if it is turned down.

Who You'll Work With

You'll be working within a close-knit team of ~45 and you will report to one of our three Administrative Services Managers. The team is very collaborative and enjoys continuous learning and mentoring each other. Your manager will be a great resource for support, coaching, and will provide developmental guidance as you grow your career at BCG.

Schedule

We operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Pay

The base salary range for this role is $83,000-$103,000 (USD). This is an estimated range, and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

Benefits

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
• Low $10 (USD) copays for trips to the doctor, urgent care visits, and prescriptions for generic drugs.
• Dental coverage, including up to $5,000 in orthodontia benefits.
• Vision insurance with coverage for both glasses and contact lenses annually.
• Reimbursement for gym memberships and other fitness activities.
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan.
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Year's, and 15 vacation days per year (earned at 1.25 days per month).
• Paid sick time on an as-needed basis.