Executive Assistant

About the role

This role serves as a trusted support for at least one Executive Leadership Team Member(s), including the Chief People and Culture Officer (HR) at Blackbaud. It is a key role to help maximize executive effectiveness through thoughtful calendar management, proactive communication, operational coordination, meeting preparation, event support, and polished stakeholder engagement.

Responsibilities

• Manage the Executive’s calendar and coordinate internal and external meetings, events, travel, and key business engagements with thoughtful prioritization, accuracy, and preparation.
• Serve as a professional, highly visible representative of Blackbaud when supporting executive meetings, customer visits, leadership events, and interactions with clients, senior leaders, employees, visitors, and external stakeholders.
• Prepare read-ahead materials, daily and weekly briefings, meeting notes, agendas, and follow-up items to help the Executive stay organized and prepared.
• Help manage and prioritize the Executive’s daily workload, including emerging issues, key priorities, administrative needs, and time-sensitive requests.
• Arrange travel and logistics for all Executive engagements, including reservations, transportation, accommodation, itineraries, and related details.
• Complete and submit expense reports in a timely manner and in accordance with company policies.
• Communicate with internal and external stakeholders on behalf of the Executive as directed, using sound judgment, discretion, and professionalism.
• Oversee the Executive’s correspondence as directed, including drafting, editing, proofreading, and preparing communications with a high level of accuracy.
• Conduct research and assist with the preparation of reports, presentations, meeting materials, and executive-level communications.
• Support the planning and execution of team celebrations, engagement activities, leadership meetings, employee experiences, company events, and organization-wide initiatives that may require additional in-person coverage.
• Collaborate closely with other Executive Assistants, Facilities, IT, Communications, Events, and business partners to drive efficient execution and shared ownership of tasks.
• Leverage AI tools, including Microsoft Copilot, Claude, or equivalent platforms, to improve productivity, streamline administrative work, summarize information, prepare materials, and identify more efficient ways of working.
• Make recommendations to improve operations, executive support processes, office workflows, and overall team effectiveness within established guidelines.

Requirements

Must be based in or near Charleston, South Carolina, and able to work a hybrid schedule with in-person presence at least three days per week based on executive schedules, client visits, leadership meetings, and company events.

Qualifications

• A minimum of 5 years of experience as an Executive Assistant, Executive Administrative Assistant, or similar senior administrative support role, with 10 or more years preferred.
• Exposure to leveraging AI at work is required, including familiarity with Microsoft Copilot, Claude, ChatGPT, or similar platforms and a strong interest in applying these tools responsibly to improve productivity, communication, organization, and workflow efficiency.
• Excellent judgment and ability to maintain a high level of confidentiality, discretion, and professionalism.
• Ability to work in a deadline-driven, fast-paced environment with excellent prioritization, organization, and time management skills.
• Able to work independently while collaborating effectively across stakeholders and maintaining proactive, transparent communication that ensures no surprises for executive leaders.
• Proven ability to partner professionally with customers, executives, senior leaders, board members, employees, external partners, and assistants to drive shared outcomes.
• Detail-oriented, intellectually curious, and able to demonstrate sound business acumen.
• Strong problem-solving and project management skills with an efficient, results-oriented, and can-do approach.
• Proactive and positive communication style, with strong oral and written communication skills.
• Ability to proofread and edit documents, presentations, and correspondence with a high level of accuracy.
• Strong executive presence and ability to represent Blackbaud’s brand with warmth, confidence, discretion, and professionalism.

Skills

• Experience providing seamless support to a C-suite or senior-level executive in a fast-paced business environment.
• Proficiency in Microsoft products including Outlook, PowerPoint, Excel, Word, Teams, and OneNote.
• Experience with Workday, Concur is a plus.

Benefits

Blackbaud offers a comprehensive benefits package including:

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Tuition reimbursement program