Executive Assistant

About the Role

The Executive Assistant position at Billingsley Travel Agency focuses on improving workflow control while supporting family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. The role emphasizes executive assistance within family travel operations, ensuring decisions are grounded in current records rather than memory or guesswork.

Responsibilities

• Coordinate the Executive Assistant workflow by organizing recurring work by owner and status.
• Review incoming requests for completeness within the workflow.
• Maintain the workflow by routing work to the correct next step.
• Track unresolved exceptions through closure.
• Document process issues that repeatedly slow execution.

Qualifications

• Confident use of Executive Assistant Workflow and Workflow Management in family travel operations.
• Ability to maintain data accuracy without losing track of exceptions, owners, or deadlines.
• Clear documentation of cross-functional coordination decisions for team clarity.
• Sound judgment in theme park travel support, including appropriate escalation.

Role Outcome

The role is successful when workflow control becomes more reliable and repeated failure points are identified before they impact customers, partners, or teammates. This outcome is measured through improved executive assistance within family travel operations.

Pay

Base salary: $38,000–$52,000 per year.

Schedule

Full-time, 100% remote within the United States.