Executive Administrative Assistant
About the Company
At Frontier Foundation & Crawl Space Repair, we’re on a mission to redefine the industry by changing the way homeowners experience foundation repair, concrete solutions, and waterproofing services. As a family-owned company, we help protect and restore homes through foundation repair, concrete repair, crawl space waterproofing, basement waterproofing, and specialty solutions designed to create safer, healthier homes. We believe exceptional customer experiences start with employees who feel valued, supported, and empowered to grow. We’re building more than stronger homes—we’re building careers, creating opportunities, and redefining what great service looks like.
About the Role
This is an opportunity to work closely with company leadership and gain broad organizational experience in a supportive and professional work environment. The role is based in our office in Joelton, TN.
Schedule
Monday–Friday, 8:00 am–5:00 pm, with Saturday rotation.
Responsibilities
- Greet and direct visitors, answer phone inquiries, and handle complaints in a courteous, professional manner.
- Support the Appointment Center by scheduling when call volume is high or staff coverage is low.
- Maintain office supply inventory; coordinate with vendors and order flowers or gifts when needed.
- Coordinate schedules, arrange meetings, distribute memos/reports, and ensure departments stay informed.
- Book and manage travel arrangements for owners and team members.
- Process credit card payments from customers and vendors.
- Handle all incoming/outgoing mail, including 401k letters, birthday cards, newsletters, USPS, UPS, and FedEx.
- Act as the main point of communication and oversee the office cleaning contractor.
- Represent the company’s purpose, mission, and values while providing remarkable customer experiences.
Requirements
- Proven excellence in customer service.
- Strong organizational, time management, and scheduling skills.
- Ability to lift up to 50 lbs.
- Basic bookkeeping experience, especially in accounts payable/receivable.
- Proficiency with office management software (Word, Excel, etc.).
- Strong verbal and written communication skills.
Pay
$16–17 USD per hour (Main Office).