Excavator Operator for Grading Operations
Sanford Contractors, Inc. · Raleigh, NC · 4 mo ago
On-siteManagementFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Handle escalations and resolve complex issues
- Conduct training sessions for new hires
- Develop and maintain documentation for processes and procedures
Requirements
- Bachelor’s degree in Computer Science or related field
- At least 3 years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of network infrastructure and troubleshooting
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Excellent written and verbal communication skills
- Technical proficiency in relevant software
- Ability to handle sensitive information with confidentiality
Benefits
- Competitive salary package
- Flexible working hours
- Professional development opportunities
Pay
Salary range: $50,000 - $60,000 annually
Schedule
Full-time position, Monday through Friday, 9 AM - 5 PM
Application Instructions
To apply, please fill out the form below and submit your resume.