Exam Proctoring Support Specialist

Position Details

The Exam Proctoring Center (EPC) Support Specialist plays an essential role in advancing equitable access for students with disabilities by coordinating and delivering exam accommodations in a responsive, student-centered environment. This position supports the daily operations of the EPC, working closely with students, faculty, and colleagues across Student Accessibility Services and the Office of Accessibility Services to ensure that accommodations are implemented accurately, efficiently, and in compliance with applicable regulations.

Responsibilities

• Manage the scheduling and administration of accommodated exams
• Maintain accurate records using systems such as RegisterBlast and Accommodate
• Help ensure the smooth coordination of staffing, space, and technology required for testing
• Supervise and develop a team of student and temporary staff
• Contribute to a professional and supportive work environment
• Collaborate with faculty and campus partners to resolve logistical challenges, improve processes, and maintain a high standard of service delivery

Requirements

• Demonstrated experience and competency in accessibility services and/or working directly with individuals with disabilities
• Proficiency with word processing, relevant technologies, adaptive software, and database management systems
• Excellent communication, interpersonal, and conflict resolution skills
• Strong organizational and time management abilities, with close attention to detail and a demonstrated capacity to maintain confidentiality
• Commitment to serving diverse populations and engaging in multiculturally competent and accessible practices
• Proven ability to contribute to and sustain a collaborative and inclusive work environment
• Ability to learn, troubleshoot, and support testing technologies, assistive technologies, and related software applications
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, high-volume environment
• Demonstrated ability to maintain confidentiality and handle sensitive student information in accordance with FERPA and applicable university policies
• Ability to work in-person five days per week

Qualifications

• Associate degree and a minimum of two to three years of relevant experience in an office setting, human services, higher education, or a related field
• Strong organizational and time management abilities, with close attention to detail and a demonstrated capacity to maintain confidentiality
• Commitment to serving diverse populations and engaging in multiculturally competent and accessible practices
• Proven ability to contribute to and sustain a collaborative and inclusive work environment
• Ability to learn, troubleshoot, and support testing technologies, assistive technologies, and related software applications
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, high-volume environment
• Demonstrated ability to maintain confidentiality and handle sensitive student information in accordance with FERPA and applicable university policies
• Ability to work in-person five days per week

Benefits

Through ongoing collaboration with faculty and campus partners, the EPC Support Specialist helps resolve logistical challenges, improve processes, and maintain a high standard of service delivery. This is a dynamic role for someone who is highly organized, detail-oriented, and committed to fostering a welcoming and accessible environment.

Pay

Anticipated Pay Range $23 - $25/hour

Schedule

Occasional evening and/or weekends required (if non-exempt position, may result in overtime)

Special Conditions

• A probationary period may be required
• This position is ineligible for telework due to the essential functions
• Background Check required for this position
• Federal Labor Standards Act (FLSA) Non-Exempt
• Union Position Yes, UVMSU

Posting Details

The position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Location

Burlington, Vermont, United States

Job Open Date

07/10/2026

Job Close Date (Jobs close at 11:59 PM EST.)

Open Until Filled No

Our Common Ground Statement

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

Position Information

Position Title: Student Success OC2 N

Posting Number: S6208PO

Department: Office of Accessibility Svcs/30462

Position Number: 00022395

Percent of Full-Time: 1.0

Standard Hours at 1.0 FTE: 37.5

Term (months per year): 10