EVS Supervisor - Omaha

Essential Duties & Responsibilities

• Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming.
• Supervise and direct the daily activities of Environmental Services team members.
• Assign daily work responsibilities and inspect completed work for quality and compliance.
• Conduct routine inspections of public areas, offices, hallways, stairwells, restrooms, and VIP areas to ensure cleanliness standards are maintained.
• Lead daily pre-shift meetings and communicate operational priorities.
• Ensure cleaning equipment, carts, and supplies are properly maintained, stocked, and safely used.
• Cook up to date with preventative cleaning schedules and special projects.
• Work closely with the Facilities Department to submit and monitor work orders through completion.
• Respond promptly to guest and team member concerns regarding cleanliness or maintenance.
• Train, coach, and mentor EVS team members on proper cleaning techniques, safety procedures, and company policies.
• Maintain compliance with OSHA, company safety standards, and regulatory requirements.
• Complete inspections, reports, and required departmental documentation accurately.
• Demonstrate knowledge of cleaning chemicals, equipment, and safe handling procedures.
• Aid with onboarding, training, and performance evaluations of team members.
• Maintain compliance with OSHA, company safety standards, and regulatory requirements.
• Perform other duties as assigned.

Qualifications

• Must be 19 years of age or older.
• High school diploma, GED, or equivalent work experience required.
• Minimum three (3) years of supervisory experience in a high-volume hospitality, hotel, casino, or similar environment preferred.
• Previous casino or resort experience strongly preferred.
• Strong leadership, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office or comparable software.
• Knowledge of commercial cleaning products, equipment, and proper chemical usage.
• Ability to obtain OSHA 10 Certification.
• Ability to obtain and maintain a Nebraska Gaming License.

Core Competencies

• Guest Focus
• Leadership
• Teamwork
• Communication
• Ethical Conduct
• Decision Making
• Initiative
• Flexibility
• Stress Management
• Accountability

Benefits

• Federal Employees Medical Coverage
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Immediate Vesting and Company Match
• Quarterly Incentive Program
• Paid Vacation, Holidays, and Sick Time
• Discounted Team Member Meals
• Career Growth Opportunities

Work Schedule

• This position requires flexibility to work swing shifts, including evenings, weekends, holidays, and overtime as business needs require.

Physical Requirements

• The ability to stand and walk for extended periods throughout the shift.
• Frequently bend, stoop, kneel, reach, and climb stairs.
• Lift, carry, push, and pull up to 50 pounds.
• Safely operate cleaning equipment and machinery.
• Work around cleaning chemicals, dust, noise, temperature changes, secondhand smoke, and other environmental conditions common in a casino setting.
• Maintain concentration while managing multiple priorities in a fast-paced environment.
• Communicate effectively with guests and team members.
• Possess visual, hearing, and sensory abilities necessary to safely perform assigned duties.

Required Certifications & Licenses

• Nebraska Gaming License (or ability to obtain)
• OSHA 10 Certification (or ability to obtain)
• Valid Driver's License preferred