EVS Office Manager

Santa Clara, CA

About the role

The 1st Shift Environmental Services Office Manager assists in managing an assigned account or multiple small accounts under the direction of the Account Manager. This role prepares the incumbent to assume operational duties through hands-on training and managerial experience, focusing on work scheduling, standards enforcement, inventory monitoring, problem-solving, staff training, customer relations, and special projects.

Responsibilities

• Participate in staff selection process, including interviewing candidates as needed.
• Schedule days off, holidays, and vacations to meet account needs according to hours and position control.
• Assign personnel to established work areas or project duties.
• Conduct quality assurance checks and manage materials inventory and equipment usage.
• Ensure staff receives proper orientation, initial training, and ongoing education.
• Provide individual guidance and motivation to staff to maximize performance.
• Discipline associates as necessary following progressive disciplinary guidelines.
• Prepare associate disciplinary and variance reports, conduct follow-up investigations, and report findings to the Account Manager.
• Prepare disciplinary action notices and conduct follow-up as required.
• Conduct disciplinary meetings with associates, with guidance from the Account Manager.
• Maintain a sanitary, attractive, and orderly environment.
• Demonstrate and promote Xanitos’ culture, values, and management philosophy.
• Demonstrate quality leadership in meeting performance plans.

Requirements

• 3–7 years of administrative and operational experience managing office operations, including reception, mail handling, and office supply management.
• Payroll experience.
• Proficient in Windows-based office software.
• High School diploma, GED, or equivalent required; college degree or equivalent work experience preferred.
• Flexibility to work some differing shifts.
• Strong service/quality attitude, communication skills, and leadership ability.

Qualifications

• Employees in healthcare must be fully vaccinated against COVID-19 as a condition of employment, absent a legally required medical or religious exception, and must report vaccination status and upload proof via a secure online portal.

Benefits

• Medical, dental, and vision plans.
• Life, accident, and disability insurance.
• 401K retirement plans.
• Employee Assistance Program (EAP).
• Employee Wellness Program.
• Commuter benefits.
• Shoes for Crews reimbursement.
• Paid time off, including vacation, sick leave, holidays, elective holidays, bereavement, parental bonding, volunteer day, and jury duty.
• Employee discounts to theme parks, theaters, sporting events, movies, and more.

Pay

The expected salary range for this position is $80,000.00 to $87,000.00, depending on skills, qualifications, degrees, certifications, prior job experience, training, market data, and other relevant factors. Additional compensation may include a bonus or commission if applicable.