EVP, Treasury Management Product

Job Purpose & Scope

The EVP, Treasury Management Product is responsible for end-to-end product ownership of Bank OZK’s treasury management receivables and payables solutions. This role owns the full product lifecycle across strategy, design, delivery, and ongoing performance—ensuring solutions are scalable, compliant, client-centric, and aligned with Bank OZK’s treasury management and payments strategy.

Essential Job Functions

• Leads the product strategy, roadmap, and lifecycle management for treasury management receivables and collections solutions.

• Develops and maintains a unified vision for end-to-end treasury workflows, spanning inbound and outbound funds movement.

• Translates market dynamics, client needs, and internal priorities into clear product direction and execution plans.

• Owns product strategy and ongoing performance for receivables and collections solutions.

• PARTNERS WITH COMMERCIAL BANKING, TREASURY SALES, AND CLIENTS TO UNDERSTAND RECEIVABLES USE CASES AND WORKFLOWS.

• DEVELOPS BUSINESS CASES FOR RECEIVABLES ENHANCEMENTS, PRICING STRATEGIES, AND TECHNOLOGY INVESTMENTS.

• OVERSEES DELIVERY AND OPERATIONAL READINESS OF RECEIVABLES PRODUCTS, ENSURING SCALABILITY AND SERVICE QUALITY.

• OWNS PRODUCT STRATEGY AND LIFECYCLE MANAGEMENT FOR PAYABLES AND DISBURSEMENT SOLUTIONS.

• COLLABORATES WITH CLIENTS AND TREASURY SALES TO UNDERSTAND PAYABLES WORKFLOWS, AUTOMATION NEEDS, AND MARKET EXPECTATIONS.

• DEVELOPS BUSINESS CASES FOR PAYABLES PRODUCT ENHANCEMENTS, PLATFORM INVESTMENTS, AND INTEGRATIONS.

• OVERSEES DELIVERY AND OPERATIONAL PERFORMANCE OF PAYABLES SOLUTIONS, INCLUDING ONBOARDING, PROCESSING, AND SERVICE SUPPORT.

• MANAGES STAFF TO INCLUDE STAFFING, ASSIGNING AND DELEGATING WORK, TRAINING, MENTORING, AND COACHING.

• PROVIDES TECHNICAL GUIDANCE, CONDUCTS PERFORMANCE REVIEWS, AND FOSTERS A CULTURE OF ACCOUNTABILITY, COLLABORATION, AND CONTINUOUS IMPROVEMENT.

• ACTS AS A CENTRAL PRODUCT OWNER COORDINATING WITH TECHNOLOGY, OPERATIONS, SALES, FINANCE, RISK, COMPLIANCE, AND LEGAL.

• BALANCES CLIENT EXPERIENCE, OPERATIONAL CAPACITY, AND RISK CONSIDERATIONS IN PRODUCT DECISIONS.

• ENSURES ALL TREASURY MANAGEMENT PRODUCTS MEET REGULATORY, COMPLIANCE, AND INTERNAL RISK MANAGEMENT REQUIREMENTS.

• PREPARES AND PRESENTS PRODUCT UPDATES, BUSINESS CASES, AND REVIEWS TO SENIOR LEADERSHIP AND INTERNAL GOVERNANCE FORUMS.

• MONITORS PRODUCT ADOPTION, OPERATIONAL METRICS, CLIENT FEEDBACK, AND FINANCIAL PERFORMANCE.

• IDENTIFIES OPPORTUNITIES FOR MODERNIZATION, SIMPLIFICATION, AND COST-TO-SERVE OPTIMIZATION.

• SERVES AS THE VOICE OF THE CUSTOMER IN PRODUCT PRIORITIZATION AND DESIGN DECISIONS.

• SUPPORTS ENTERPRISE INITIATIVES RELATED TO PAYMENTS MODERNIZATION AND VENDOR STRATEGY.

Knowledge, Skills & Abilities

• Strong product leadership and cross-functional collaboration skills.

• Ability to manage multiple treasury sub-domains within a unified product strategy.

• Client-centric mindset with strong understanding of treasury workflows.

• Solid analytical, financial, and business case development skills.

• Ability to operate effectively in a regulated banking environment.

• Demonstrated experience with B2B receivables and payables workflows.

• Familiarity with regulatory, compliance, and risk frameworks applicable to treasury management products.

Basic Qualifications

• Bachelor’s Degree in Business, Finance, Accounting, Information Systems, or related field required; MBA preferred.

• Minimum of (10) years of experience in commercial banking, treasury management, or payments.

• Minimum of five (5) years of experience in treasury management, payments, or product management roles.

• Minimum of (2) years of experience managing, leading, or supervising others, required.

• Demonstrated experience with B2B receivables and payables workflows.

• Familiarity with regulatory, compliance, and risk frameworks applicable to treasury management products.