Everyday Care Advanced Practice Provider (NP or PA) - Responsive Care
About the role
This is a 40-hour/week, fully remote role for a licensed Advanced Practice Provider (NP or PA) located within the contiguous 50 states. Work hours are Monday–Friday, 8-hour shifts; 8 am–5 pm MST/PST preferred, but EST/CST hours are also considered.
Responsive Care is a digital-first, highly accessible care model that coordinates care across teams to deliver the right care at the right time. EDC (Everyday Care) serves as the centralized hub for ongoing clinical management, partnering with members’ primary care providers to manage chronic disease and acute needs through a collaborative, shared patient management relationship. This role sits within the ONE PCP team, focusing on centralized prescription renewals/refills, results management, and virtual care delivery using home-grown technology and AI-assisted workflows.
Responsibilities
- Conduct focused virtual assessments for patients with chronic conditions such as hypertension, hyperlipidemia, coronary artery disease, and diabetes who are running out of medications (40–60% of clinical effort).
- Formulate diagnoses and individualized treatment plans, including medication management, lifestyle modifications, and monitoring recommendations.
- Manage a centralized prescription refill queue in accordance with established protocols (40–60% of clinical effort).
- Participate in centralized results management workflows: timely review, triage, and follow-up on labs and diagnostics using risk-tiering protocols.
- Leverage digital/live portal chat and AI-assisted tools (e.g., agent-supported prescribing, inbox triage) to improve efficiency, consistency, and safety in renewals, results, and patient communication; provide clinician feedback to refine tools.
- Identify risk factors, comorbidities, and contraindications; counsel on medication adherence and side effects.
- Collaborate with cross-functional teams (PCPs, specialists, pharmacy, nursing, social work) and family/caregivers to coordinate holistic care and ensure continuity.
- Maintain accurate, up-to-date records in the home-grown EHR and provide feedback to improve the interface.
- Participate in quality improvement initiatives and ongoing professional development in cardiometabolic care.
- Adhere to all relevant laws, regulations, and telehealth standards, including patient privacy requirements.
Requirements
- Advanced Practice Provider (NP or PA) with ≥3 years in outpatient clinical practice.
- ≥2 years focused on primary care or subspecialties with heavy emphasis on hypertension and lipid management (e.g., cardiology, nephrology, neurology, endocrinology, primary care, urgent care).
- Active, in-good-standing RN/APRN license (NPs) or PA license (PAs).
- Ability to obtain licensure in required states within 90 days of hire; Devoted Health covers all licensing costs and provides administrative support.
Qualifications
- Thorough understanding of cardiometabolic condition management: disease processes, treatment modalities, medication management, and lifestyle modification for hypertension, hyperlipidemia, coronary artery disease, and diabetes.
- Comfort using digital/live portal chat and emerging AI-powered clinical tools; willingness to actively test, provide feedback, and iterate on tools.
- Virtual care experience preferred; strong desire to perform virtual visits and deliver care where patients live.
- Experience with STARS/HEDIS measures, coding clinical comorbidities, and identifying care gaps is a plus.
- Interest or experience in centralized results management, digital patient engagement, and AI-enabled workflows is a plus.
- Proficiency in English and Spanish preferred.
Pay
$120K–$155K base salary with a performance-based bonus paid quarterly or annually ($10K–$20K), for a total compensation range of $130K–$170K. The actual base salary will vary based on qualifications, experience, location, and other factors discussed during the interview process.
Benefits
- Employer-sponsored health, dental, and vision insurance with low or no premium.
- Generous paid time off.
- $100 monthly mobile or internet stipend.
- Stock options for all employees.
- Bonus eligibility for all roles excluding Director and above; commission eligibility for Sales roles.
- Parental leave program.
- 401(k) program.