Everyday Care Advanced Practice Provider (NP or PA) - Responsive Care

This role is 40 hours/week, fully remote and must be located within one of the contiguous 50 states. You must be able and willing to work Monday-Friday 8-hour shifts per week; 8am-5pm MST/PST preferred, but EST/CST working hours will be considered.

About Responsive Care

Responsive Care is a cornerstone of the company's care model, designed to meet members where they are — through digital-first, highly accessible, and thoughtfully coordinated care. Our Everyday Care APPs operate at the intersection of clinical excellence, innovation, and technology, ensuring members receive the right care at the right time, in the right way. We bridge the gap between chronic disease management and acute care needs, supporting members across various teams throughout the company.

EDC, an integral part of Responsive Care, is the company's centralized hub for ongoing clinical management — a model built on a collaborative, shared patient management relationship with our members' primary care providers. In this role, you will work alongside a cross-functional team to deliver innovative care across digital and traditional platforms. You will serve as a member of our ONE PCP team, as a prescriber of centralized prescription renewals and refills, and also manage centralized results.

Responsibilities

• Conduct focused and thorough assessments of patients with conditions that impact chronic health including hypertension, hyperlipidemia, coronary artery disease, and diabetes who are running out of medications. We expect that 40-60% of your clinical effort will be performing virtual visits.
• Formulate accurate diagnoses and develop individualized treatment plans for patients with chronic medical conditions, including medication management, lifestyle modifications, and monitoring recommendations.
• Manage a refill inbox for patients with chronic health conditions in accordance with established protocols and guidelines. We expect that 40-60% of your clinical effort will be spent managing a prescription refill queue.
• Participate in centralized results management workflows, ensuring timely review, triage, and follow-up on lab and diagnostic results across the patient panel in accordance with established risk-tiering protocols.
• Leverage digital (live portal chat) and AI-assisted clinical tools — including agent-supported prescribing and inbox triage workflows — to improve efficiency, consistency, and safety in medication renewal, results management, and patient communication, while providing clinician feedback to help refine these tools as they evolve.
• Identify and evaluate risk factors, comorbidities, and possible contraindications for treatment.
• Provide counseling on medication adherence and potential side effects.
• Collaborate closely with a cross-functional care team — including PCPs, specialists, and other company team members such as pharmacy, clinical nursing, and social work — as well as interfacing with family members and caregivers as needed to coordinate holistic care for the member, ensuring continuity of care and delivering a collaborative care plan.
• Utilize our homegrown electronic health information system for visits while also providing feedback on how to improve the interface.
• Maintain accurate and up-to-date patient medical records, ensuring compliance with relevant legal and ethical guidelines.
• Participate in quality improvement initiatives and ongoing professional development to stay current on best practices and advancements in cardiometabolic care.
• Adhere to all relevant laws, regulations, and industry standards, including patient privacy and telehealth regulations.

Requirements

• Advanced Practice Provider (NP or PA) with three or more years working in outpatient clinical practice, ideally with experience in management of hypertension, hyperlipidemia, and primary and secondary prevention of atherosclerotic cardiovascular disease.
• Minimum of 2 years of experience concentrated in primary care or a subspecialty with a heavy focus on hypertension and lipid management (e.g., cardiology, nephrology, neurology, endocrinology, primary care, urgent care).
• For Nurse Practitioners: active and in-good-standing RN and APRN licenses.
• For Physician Assistants: an active and in-good-standing Physician Assistant license.
• Role licensure and certification in good standing is required, with the ability to get licensed in requested states within 90 days of hire date, starting at offer letter signing. You will be required to get licensed in additional states as needed.
• The company will cover all costs and provide full administrative support for obtaining and maintaining licenses in all required states.

Qualifications

• Thorough understanding of cardiometabolic condition management including disease process, treatment modalities, medication management, and lifestyle modification as it pertains to hypertension, hyperlipidemia, and primary care management of coronary artery disease and diabetes.
• Comfortable working across digital (live portal chat) and emerging AI-powered clinical tools (e.g., prescribing support and triage agents) as an active participant in testing, feedback, and iterative improvement — not just as an end user.
• Virtual care experience is preferred along with a strong desire to continue practicing clinical nursing and performing virtual visits.
• Experience with STARS/HEDIS measures, coding clinical comorbidities, and identifying clinical care gaps.
• Experience with or strong interest in centralized results management, live digital/chat-based patient engagement, and AI-enabled clinical workflows.
• Proficiency in English and Spanish preferred.

Pay

Salary range: $120K–155K base range plus performance-based bonus paid out quarterly or annually ($10K–$20K) for a total compensation range of $130K–170K.

Benefits

• Employer-sponsored health insurance and dental and vision plan with low or no premium.
• Generous paid time off.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for all roles excluding Director and above; commission eligibility for Sales roles.
• Parental leave program.
• 401K program.