Events Specialist

About the Role

The Event Marketing Specialist supports all aspects of event marketing, including logistics, vendor coordination, reporting, and on-site execution, for owned, industry, and digital events. This role helps deliver high-quality, memorable experiences for prospects, customers, and guests while supporting business growth. The Specialist also supports ad hoc marketing needs, including serving as the on-site point of contact for the Dallas office and managing the promotional item digital storefront. This is a hybrid role (2-3 days per week in office), based in the Dallas, Texas area (Deep Ellum office).

About the Team

The Events team executes high-impact events that drive engagement, conversion, and pipeline growth for ShipStation Global. This includes the company's annual user conference, trade shows, owned events, webinars, and ongoing sponsorships and partnerships. The team works cross-functionally with sales, product, and the broader organization to ensure every event delivers measurable business outcomes.

Responsibilities

• Support planning and execution of company-hosted and third-party events, including trade shows, conferences, webinars, roadshows, and customer programs.
• Coordinate event logistics, including venue details, vendor communication, booth setup, collateral, and on-site support.
• Serve as the primary on-site contact for tradeshows and events, traveling as needed.
• Help maintain brand consistency across event materials and experiences.
• Manage promotional product inventory and the promotional items digital storefront.
• Source and coordinate giveaways for events and campaigns.
• Partner with marketing teams to align events with broader campaigns.
• Support sales with event attendance, engagement, and follow-up activities.
• Coordinate with external agencies, vendors, and contractors as needed.
• Track event performance against defined KPIs (attendance, leads generated, feedback) and assist with post-event reporting.
• Serve as an on-site point of contact for the Dallas office as needed.

Qualifications

• Bachelor's degree in Marketing, Communications, Event Management, or a related field preferred; equivalent experience considered.
• 2-3 years of marketing experience required (minimum).
• Experience supporting a variety of events, from large-scale user events and tradeshows to digital webinars, across owned and industry events.
• Strong ability to collaborate with a team and execute consistently at a high level.
• Excellent self-management skills, with the ability to work on multiple events simultaneously.
• Willingness to travel and serve as the on-site primary contact for tradeshows and events.
• Knowledge of promotional products, giveaways, and inventory management.
• Proficient in Microsoft Office, with intermediate Excel skills preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail, organization, time management, and prioritization skills.

Skills

• Experience with B2B, logistics, or SaaS companies (standout qualification).
• Familiarity with Swoogo, Vendelux, Mobly, or other event software (standout qualification).

Schedule

Hybrid role requiring 2-3 days per week in the Dallas, Texas office (Deep Ellum location).