Events + Sales Manager | The Quoin Wilmington | PM Hotel Group

Sales Driving

• Achieve an annual sales quota for semi-private and private event F & B sales.
• Possess strong networking and prospecting skills to maintain and acquire new business relationships.

Lead Management

• Convert incoming inquiries into confirmed event bookings.
• Conduct walk-in and scheduled tours and calls to manage client relationships effectively.

Client Relations

• Build and maintain relationships with restaurant and hotel guests, corporate clients, and local partners.

Event Coordination

• Design customized event menus, suggest pairings, upsell, floor plans, and event BEOs.
• Run weekly BEO meetings with the team to ensure smooth coordination and execution.

Group & Conference Services

• Serve as the Conference Services Manager for assigned hotel groups, coordinating room blocks, catering, meeting logistics, and acting as the primary liaison from contract turnover through event execution.

Event Execution

• Assist the F & B team in setting up and running high-touch events.

Financial Reporting

• Submit event sales reports to management and ownership.
• Perform financial reconciliations for all events.

Software Operations

• Manage bookings daily using Tripleseat, Toast POS, and Resy POS systems.

Cross-Department Collaboration

• Coordinate with hotel sales, the restaurant culinary and service teams daily to ensure seamless operations.

Qualifications

• Minimum 2–3 years of high-end catering and event sales experience.
• Strong knowledge of fine dining service, food, and beverage is key.
• Restaurant management experience is a plus.
• Hands-on experience with Tripleseat software is a plus.
• Experience utilizing reservation platforms (e.g., Resy) and restaurant POS systems (e.g., Toast).
• Understanding of luxury hotel operations and mixed-use property dynamics is a plus.
• Proven track record of meeting or exceeding $500k+ sales quotas.
• Financial literacy (reporting, forecasting, and cost controls).
• Exceptional verbal and written communication skills for contract negotiations and the ability to thrive in a boutique, high-touch hospitality environment.
• Sophisticated management style with a hands-on approach. Showcasing professional etiquette, calm demeanor, and confidence.

What We Offer

• Competitive base salary with sales incentives.
• Comprehensive health, dental, and vision benefits.
• Paid time off and holiday pay.
• Hospitality room discounts and restaurant dining perks.
• Strong pipeline of warm leads from hotel group bookings.
• A beautiful work environment and a friendly team to support you.