Events Program Manager

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - Position Overview (maybe "About the role"): The first paragraph: "Position Overview The Program Manager (PM) is responsible for managing and leading the client, leading the internal team, program planning, program execution, building client relationships, managing client financials and Creative Group cash flow, engaging suppliers with client priorities, and bringing creative solutions to our clients. This position can be remote or hybrid with 2 days in office if local to Schaumburg, IL or Appleton, WI." Thus we can put under

About the role

with that paragraph. - Responsibilities: multiple bullet-like sentences. We'll create

• for each duty. - Requirements/Qualifications: There's a "Minimum Requirements/Qualifications" section: includes "Perform other duties as assigned." then bullet list: Bachelor's Degree..., Minimum of 4 years..., Proficiency..., Knowledgeable..., Certification... is a plus. Also "Working Conditions" maybe separate? But we can include under Requirements/Qualifications. - Skills: maybe not explicit separate; but we have proficiency in tools etc. Could be under Skills. However we already have Requirements/Qualifications covering skills. The instruction: Use headings only if posting has real specific content. We could combine Requirements and Qualifications into one heading? The list includes both Requirements and Qualifications as possible headings. We could output

  Requirements

  and

  Qualifications

  if distinct. But the posting lumps them together. Safer to output a single

  Requirements

  (or Qualifications). The instruction says use headings for those labels if content exists. We could output both but risk duplication. Better to output one heading, maybe "Requirements". But we need to follow instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those headings if appropriate. Since the posting has a "Minimum Requirements/Qualifications" block, we could split into Requirements and Qualifications sub-sections? But there is no clear separation. I'd output a single

  Requirements

  containing the list. - Benefits: There's "Your Benefits Onboard In addition to Medical, Dental, and Vision benefits, Direct Travel/ATPI offers a Total Rewards Package including Retirement Plans, Wellness, Recognition, Sustainability, DE&I, and Mental Health support." So we have Benefits content. - Pay: Not mentioned. So omit Pay section. - Schedule: Not mentioned explicitly (though remote/hybrid 2 days in office). That's schedule info? Could be considered schedule. The posting says "This position can be remote or hybrid with 2 days in office if local to Schaumburg, IL or Appleton, WI." That's about work arrangement, could be considered Schedule. But the instruction: only create Schedule section if posting actually states them. It does state remote/hybrid with 2 days in office. That is schedule info. So we could include a Schedule section with that sentence. But we also have Working Conditions section (not in allowed headings). We could incorporate working conditions into Requirements or maybe into About the role? But we have no heading for Working Conditions. Could we put it under Requirements? Might be okay. However we already have Requirements covering education/experience etc. Working conditions could be separate but not in allowed headings. Since we must only use those headings, we could omit working conditions or fold into About the role or Responsibilities? Probably better to include under About the role as additional detail. But we must preserve ALL substantive information. So we need to include working conditions somewhere. We could add a paragraph under About the role after the overview. Alternatively, we could create a

  Schedule

  for remote/hybrid, and put working conditions elsewhere maybe under Requirements? But we could also create a

  Requirements

  and include working conditions as a bullet? Might be okay. Let's decide: We'll have sections: - About the role (overview + remote/hybrid schedule + working conditions) - Responsibilities (list) - Requirements (education, experience, skills, certification) - Benefits We'll not include Skills separate. Now format. We need to use
  • for any list of duties/requirements/benefits. For Benefits we have a list: Medical, Dental, Vision, Retirement Plans, Wellness, Recognition, Sustainability, DE&I, Mental Health support. We'll make a
    . For Responsibilities: each sentence becomes
    • . For Requirements: we have bullet points: Bachelor's Degree..., Minimum of 4 years..., Proficiency..., Knowledgeable..., Certification... is a plus. Also "Perform other duties as assigned." maybe a duty but could be included. We'll also include maybe "Ability and willingness to work extended workdays and possible weekends" etc under Requirements? But those are working conditions. Could add as bullet under Requirements. Let's extract details: From posting: Position Overview paragraph: "The Program Manager (PM) is responsible for managing and leading the client, leading the internal team, program planning, program execution, building client relationships, managing client financials and Creative Group cash flow, engaging suppliers with client priorities, and bringing creative solutions to our clients. This position can be remote or hybrid with 2 days in office if local to Schaumburg, IL or Appleton, WI." Responsibilities bullet points (I'll parse): - Functions as the main client contact and works diligently to develop a strong relationship; and manages clients - Offers client dynamic experiences using the i|xperience™ methodology, working in conjunction with Marketing; leads client by providing workable and creative solutions - Consults with client to determine goals, needs, objectives, and expectations of the program - Remains current and knowledgeable about the industry to provide the client with creative and compelling concepts - Understands client/group idiosyncrasies and adapts Creative Group services, accordingly; in the case a client’s request does not fit in the company’s service offerings, consults with the Design & Innovations and/or the Account Executive - Schedules and facilitates client planning and debrief meetings to evaluate program results - Is accountable for successful program outcome - Program Operations: Collaborates with appropriate team members in internal kick-off, following program turnover from pre-sales to operations - Executes overall strategy and choreography of meetings and events - Leads clients and other team members on operational site inspections - Negotiates and manages supplier contracts, including deposits, attrition, concessions, guarantees, room blocks, and master accounts in conjunction with internal team members - Manages and works with hotel and supplier staff to exceed customer expectations. Provides best pricing, options, and program objectives. Maintains logistical accountability of meetings. Acts as liaison between customer, hotel, and all suppliers - Creates and communicates all program specifications and program details and approve event orders - Oversees design, marketing concepts and promotional campaigns, copywriting, and budget specific to the program in conjunction with the Project Manager - Sends appropriate post-program correspondence to all stakeholders - Financial Management And Insights: Manages client budget with a focus for client cost savings while maximizing revenue opportunities - Understands and monitors estimated labor hours for team to maximize profit - Manages cost-savings, reconciliation, and invoicing - Leadership: Be a sought-after partner, by building trust with clients, internal team, and external partners - Provides confident leadership for the client, planning team, and company through all actions and to be able to successfully execute programs - Establishes, communicates, and monitors all timelines and budget parameters - Mentors Project Managers on an ongoing basis - Works with all internal departments (as applicable per program) for the successful execution of the program, such as: Travel Services, Creative Services, Technology Services, Registration Services, Merchandise, and Finance - Is responsible for on-site program execution and direction of travel staff. Implements contingency plans as needed - Troubleshoots and solves onsite problems seamlessly - Is responsible for identifying and sharing best practices and process improvements company-wide - Gathers, shares, and applies learnings for continuous process improvement - Can adapt and work successfully with any client, partner, and program - Seek feedback, absorb, and act in the spirit of continuous personal development Minimum Requirements/Qualifications: - Perform other duties as assigned. - Bachelor's Degree in Business, Hospitality, Event Planning or a combination of education and work and experience is required - Minimum of 4 years of experience in the Hospitality and/or group/individual performance industry, with at least 3 years of meeting planning experience - Proficiency in Microsoft Word, Excel, and PowerPoint - Knowledgeable in Microsoft Teams, SharePoint, One Drive, Zoom and other collaboration tools - Certification in Meeting Planner (CMP) is a plus Working Conditions: - Ability and willingness to work extended workdays and possible weekends - Accessible during acceptable working hours identified per project/program - Travel may be required to oversee projects through execution - Frequent use of a computer and other office equipment - Ability to lift 20 lbs. - Frequent sitting, standing, and walking - Ability to adhere to hybrid office policy Benefits: - Onboard In addition to Medical, Dental, and Vision benefits, Direct Travel/ATPI offers a Total Rewards Package including Retirement Plans, Wellness, Recognition, Sustainability, DE&I, and Mental Health support. We also have some boilerplate about brand voyage etc. That's not needed for sections; we can ignore as it's not required headings. Now produce HTML. We'll wrap each section in

      and then

      or

      . For About the role: we need to include overview paragraph plus remote/hybrid schedule plus working conditions? Actually we decided to put working conditions maybe in About the role or Requirements. Let's put them in About the role after overview as a

      maybe a list? But working conditions are a list; we could use

      . However instruction: use
      • for any list of duties/requirements/benefits. Working conditions is not duties/requirements/benefits but still a list; but we can still use
        if we want. Safer to use

        for prose; but we have multiple bullet points. Could convert to

        . I'd treat them as list. Thus About the role:

        overview sentence.

        then maybe

        This position can be remote or hybrid with 2 days in office if local to Schaumburg, IL or Appleton, WI.

        then
        for working conditions. But we also have remote/hybrid schedule; we could include that as a

        . Now Responsibilities:

        with each bullet. Requirements:
        with each bullet (including "Perform other duties as assigned." maybe as first bullet). Also include education, experience, proficiency, knowledge, certification. Benefits:
        with items: Medical, Dental, Vision benefits, Retirement Plans, Wellness, Recognition, Sustainability, DE&I, Mental Health support. The sentence: "Onboard In addition to Medical, Dental, and Vision benefits, Direct Travel/ATPI offers a Total Rewards Package including Retirement Plans, Wellness, Recognition, Sustainability, DE&I, and Mental health support." We'll list those. Now output only HTML fragment. Let's craft. Be careful to not include extra text. We'll produce:

        About the role

        The Program Manager (PM) is responsible for managing and leading the client, leading the internal team, program planning, program execution, building client relationships, managing client financials and Creative Group cash flow, engaging suppliers with client priorities, and bringing creative solutions to our clients.

        This position can be remote or hybrid with 2 days in office if local