Events Manager

Key Responsibilities

• Serve as the primary, client-facing point of contact on-site during events. Actively filter and manage client requests, interruptions, or real-time show changes to ensure the technical team can focus on show execution
• Manage task delegation and assignments to ensure seamless project execution
• Handle project management and internal relationship/resource management (RM) tasks. Coordinate project workflows and assist in monitoring profitability margins by reducing reliance on external subcontractors
• Collaborate on project estimating, double-check Cost of Goods Sold (COGS), and ensure financial forecasts and numbers align with project scopes
• Manage the recruitment and procurement of event subcontractors and freelancers, utilizing and maintaining the company's existing network and contact list
• Aid in contract coordination, assisting with generating, structuring, and executing project contracts and statements of work
• Collaborate with the sales team to participate in client outreach, sales processes, and community relationship building to grow existing accounts and generate new revenue
• Create promotional assets using downtime during events to capture photos and record video footage, partnering with the marketing team to support sales outreach

Requirements

• Bachelor's degree in Event Planning, Hospitality Management, Marketing, Communications, or a related field or equivalent work experience
• 5+ years full-cycle corporate event experience: gathering and defining event specifications and requirements directly from clients, overseeing pre-event scheduling, task management, and budget tracking, and partnering closely with technical leads throughout event production
• Exceptional soft skills: strong interpersonal and communication abilities to manage client relationships, particularly in high-pressure, on-site event environments
• Organizational skills: exceptional capacity to prioritize competing priorities across multiple client accounts while keeping project deliverables, documentation, and budgets seamlessly organized
• Attention to detail: sharp eye for precision in managing complex logistics, catching subtle inconsistencies in schedules or budgets before they impact live operations
• PowerPoint proficiency: advanced or above-average proficiency in Microsoft PowerPoint to quickly build, adjust, and clean up client-facing presentations and deliverables
• Client-facing comfort: a proven ability to act as the main communication liaison, managing expectations, accustomed to working in fast-paced evolving environments, while fostering long-term client success
• Adaptability & growth: a willingness to learn internal Resource Management (RM) processes and adapt to a dynamic workflow that shifts between event logistics, office administration, and business development

Location

Zirous operates on a hybrid schedule, combining in-office work at their Urbandale, IA location with remote work days. Depending on events and client outreach initiatives, day-to-day work locations may vary.

Benefits

• Collaborative environment with strategists, creatives, and technical experts
• High-visibility role with strong growth potential
• Competitive compensation package including base salary, commission, and benefits
• Employee of the Month and Employee of the Year awards with bonus amounts for each
• Company-wide lunches on-site and remotely
• Lunch and Learns (throughout the year we educate each other on different industry topics)
• Casual dress - jeans, sweatshirts, and flip flops are all acceptable while in our office or while working from home
• Professional development opportunities: certifications, continued education, speaking engagements, etc.