EVENTS MANAGER

About the role

The Event Manager serves as the strategic and operational lead for the Schauer Center’s non-performance facility rentals. This role is charged with driving revenue growth through the development and management of a diverse client portfolio, including corporate partners, event planners, and private individuals seeking premier spaces for weddings, meetings, and special occasions. Operating with a "hands-on" ownership mindset, the Event Manager acts as the primary point of contact from initial inquiry through event completion. The role ensures high-quality client experience and maintains strict alignment with Schauer Center brand standards, coordinating complex logistics to deliver seamless execution for every event hosted on-site.

Employment Type: Regular Part‑Time • Reports To: Executive Director

Responsibilities

• Own the Sales Pipeline: Identify new market segments and proactively conduct site tours for prospective clients.
• Strategic Positioning: Shape long-term rental strategies that align with organizational revenue goals and market trends.
• Market Presence: Cultivate relationships within the local business community, including the Chamber of Commerce and regional networking groups, to position the Schauer Center as a destination of choice.
• Inventory Maximization: Proactively promote all facility assets—including the Lodge, Pikes Peak, Gallery, and Courtyard—to maximize occupancy.
• Lifecycle Management: Own the full lifecycle of rental engagements, including rapid inquiry response, proposal development, and contract negotiation.
• Financial Oversight: Manage invoicing and post-event follow-up to secure repeat business.
• System Integrity: Maintain accurate, real-time client and booking records within Momentus Elite.
• Logistical Planning: Coordinate all logistics for public spaces, including detailed room layouts.
• Event Leadership: Provide on-site coverage for high-stakes events such as Galas and Weddings to ensure flawless execution.
• For smaller events, ensure operational continuity by preparing comprehensive event briefings and Event Orders for the House Management team to execute in the Manager's absence.
• Standardization: Maintain the Event Services manual and ensure all events comply with facility usage policies and safety standards.
• Vendor Relations: Act as the primary liaison with in-house catering partners and external service providers to ensure integrated service delivery.
• Cross-Functional Alignment: Collaborate with the internal marketing team to develop targeted promotional campaigns and collateral.
• Resource Coordination: Partner with technical and cleaning teams to ensure all facility and equipment requirements are met prior to guest arrival.

Qualifications

• Proven experience in event planning, hospitality, or facility management.
• Strong negotiation skills.
• Proficiency in Microsoft Office and CRM/scheduling software.

Skills

• Exceptional communication skills with a "customer‑first" orientation and the ability to build rapport with diverse stakeholders.
• Demonstrated agility in navigating ambiguity; ability to make sound decisions and take action without a complete information set while remaining calm under pressure.
• High level of organization with meticulous attention to detail and a proactive approach to problem‑solving.

Requirements

• Ability to stand and walk for extended periods during event coverage.
• Frequent use of computers and office equipment requiring close vision.
• Ability to lift and move equipment (boxes, stanchions, signage) up to 20 lbs.
• Primarily a shared office environment with frequent interruptions; occasional work in outdoor conditions with moderate noise levels.
• Must have reliable transportation for travel to offsite meetings or networking events