Events Manager

Responsibilities

• Hire and manage event staff; create staff schedules to ensure maximum productivity
• Create standard operating procedures and training protocols for events
• Work with stakeholders to develop and manage organizational event goals and objectives
• Serve as a liaison between stakeholders to help manage competing needs
• Oversee major annual fundraising events working closely with event staff, the development team, marketing and communications team, outside event planners and other stakeholders
• Oversee the planning and execution of smaller awareness events including the Holiday Pet Photos, National Dog Day, and other quarterly events
• Conduct event briefings; solicit questions and feedback and make data-guided decisions
• Conduct post-event evaluations and gather feedback to improve future events
• Evaluate new event opportunities, including third party requests
• Oversee the planning and execution of small, third party, and employee engagement events including fundraising, adoption, and volunteer/foster recruitment events (e.g., restaurant trivia nights, community fairs, farmer’s markets, World Pet Expo etc.)
• Determine appropriate venues, and types of events in collaboration with the leadership team to maximize annual inter-departmental goals
• Oversees completion of follow-up reports as appropriate to each venue and ensures that all appropriate data is entered into the database in a timely manner
• Review existing event partners and locations and coordinate with leadership to evaluate and track ability to retain partners and increase community footprint
• Help replace ineffective events or locations with new opportunities
• Plan and execute special projects from initiation to completion, within budget
• Collaborate with cross-functional teams to define and deliver project objectives
• Keep detailed records
• Communicate with the CC& A director, event staff, and other departments regarding events and needs of the department
• Prepare and present reports on outcomes as needed
• Support finance and administration team in coordinating rentals of our facilities for non-MD SPCA events

Qualifications

• Two to four years of event management or related project management experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to maintain confidentiality and establish confidence with stakeholders
• High level of organization, attention to detail and ability to be self-motivated
• Proficiency with Microsoft Office Suite and experience with CRMs
• Ability to work well in a team environment, manage multiple assignments, and meet deadlines
• Committed to and enthusiastic about the mission, values, programs, and services of the Maryland SPCA
• Possess current Maryland driver's license, driving insurance, and safe driving history required
• Able to work a flexible schedule or the ability to flex hours to accommodate weekend events and late-night events