Events and Retail Team Lead

About the role

Manage the assigned team to achieve overall goals of the department.
Maintain a safe and productive environment for the team.
Coach and train event marketers to achieve the retail goal of appointments set, leads issued and demos per shift.
Maintain cleanliness, safety, and order in the office and in the field.
Make sure that the team has all the necessary equipment.
Maintain condition of the team and equipment.
Assist with setup and takedown of events safely, efficiently and in a manner which best protects our equipment.
Complete all site visit follow-ups each weekend for review with manager.

Responsibilities

• Achieve overall revenue goals of the department by supporting the Event Manager
• Make sure that all lead information is accurately entered into the CRM
• Make sure that all possible events that meet our qualifications are booked
• Maintain vendor relationships
• Meet or exceed event appointment and demo goals
• Spend 50% of shift coaching and training your teammates
• Lead by example through diligent appointment setting
• Ensure that each employee meets script requirements
• Ensure that all company timelines and policies are upheld
• Provide effective communication throughout the department
• Share improvement opportunities with management

Requirements

• Willingness to learn Renewal by Andersen's product and processes
• 1-3 years' experience leading teams in an Events/ Retail Capacity
• Demonstrated problem solving/opportunity identification skills
• Strong written and verbal communication skills
• Experience using Microsoft Office including, Outlook, Word, and Excel

Qualifications

• Valid driver's license and reliable transportation, with a clean driving record
• 1-3 years of experience in a management role required
• 1-3 years of experience in company/ department budgeting, scheduling, and reports analysis
• Be able to lift up-to 30 lbs
• A winning personality!

Skills

• Effective communication skills
• Team management skills
• Event planning and execution
• Customer service skills
• Microsoft Office proficiency

Benefits

• $47,840 annually
• 40-hour work week, paid bi-weekly
• Full benefits available including Medical, Dental, Vision, Matching 401K, PTO
• The opportunity to grow as a leader
• Participation in Renewal by Andersen's community giving program

Pay

• $47,840 annually

Schedule

• Mandatory 5-day work week includes weekends