Event Ticket Operations Staff - Talladega Superspeedway

Position Responsibilities

• Serve as a staff member working in one of our event ticket booths, providing exceptional customer service to all event patrons.
• Specific duties include, but are not limited to:
• Selling tickets to all walk-up customers
• Processing cash payments
• Serving as a staff member working in a ticket booth
• Develop a working knowledge of Talladega Superspeedway pricing, policies, procedures and general event information.
• As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
• Direct vehicle traffic flow to proper areas.
• Aid guests with questions regarding directions, information about the facility and parking assistance.
• Assist with other duties assigned by management.

Qualifications

• Attention to detail and ability to provide a high level of customer service is required
• Comfortable working in a fast paced, high energy environment
• Event staffing or ticket sales experience preferred, but not required
• Flexible schedule during the event
• Previous cash handling experience preferred
• Reliable transportation to and from Talladega Superspeedway

Other Info

• This is a part time, hourly position working only during major event weekends.
• Some shifts may begin as early as 5:00am; exact hours to be determined.
• NASCAR weekends occur in April and October, with work mostly occurring Friday, Saturday and Sunday of those weekends.