Event Staff Supervisor | Part-Time | NOW Arena

About the role

The Hideaway Brew Garden is seeking an Event Staff Supervisor to oversee operations and ensure a top-notch outdoor music venue experience.

Responsibilities

• Oversee and execute opening and closing procedures for the Hideaway Brew Garden property, ensuring operational readiness, safety, and cleanliness standards are met.
• Supervise front-of-house operations, including guest welcome, reservations, and group check-ins, ensuring a smooth and positive arrival experience.
• Lead on-site response to weather-related situations and emergency procedures, maintaining guest and staff safety at all times.
• Provide cross-departmental leadership and support across concessions, bar service, cleaning crews, artist/band relations, and guest services.
• Act as the primary point of contact for staff during events, addressing operational challenges, resolving guest concerns, and making real-time decisions.
• Maintain crowd flow and venue conditions to ensure a safe, organized, and enjoyable event environment.
• Support staff performance by offering direction, problem-solving assistance, and hands-on leadership during high-volume events.

Qualifications

• 2-3+ years of experience in restaurant, hospitality, or live event operations; prior supervisory experience preferred.
• Prior proven ability to lead teams in fast-paced, outdoor event environments.
• Strong problem-solving skills with the ability to remain calm and professional under pressure.
• Excellent interpersonal and customer service skills.
• Flexible availability, including weekends, evenings, holidays, and outdoor work in varying weather conditions.
• Physically able to stand for extended periods and lift/carry heavy items as needed.

Benefits

Part-Time benefits include a 401(k) savings plan and matching.

Pay

This position pays an hourly rate of $30.00.

Schedule

The position remains open until September 25, 2026.

About The Venue

NOW Arena is an 11,800-seat multi-purpose family entertainment, cultural and sports center. It offers various seating capacities depending on the event type.

Hideaway Brew Garden

The Hideaway Brew Garden is located adjacent to NOW Arena, providing live music and entertainment to the local community during the summer months.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity and does not discriminate on the basis of veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.