Event Staff | Part-Time | Liacouras Center (Temple University)

Responsibilities

• Direct and lead providing excellent customer service
• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
• Assist guests for entry and exit into the complex
• Scan tickets and greet guests
• Aid fans in locating seats, access around the complex, and provide answers for any questions when asked
• Be alert and proactive to potential hazards and report incidents when they occur
• Maintain your assigned area for issues and opportunities to make an unforgettable experience
• Respond to all guest concerns/complaints promptly and in a professional manner
• Afford assistance to guests in ADA accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Manage the foot traffic flow of large crowds
• Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
• Perform other duties or tasks as assigned

Qualifications

• Experience in a hospitality or entertainment environment is preferred
• You must love working with and helping people
• You must be able to stand for long periods of time
• You must be able to maintain a positive attitude while handling difficult situations
• Your schedule should be flexible: Availability to work most events
• Evenings & Weekend availability is needed; holidays as needed

About The Venue

The Liacouras Center is a 10,000-seat multi-purpose venue located on the campus of Temple University in Philadelphia, PA. It features Temple University Men’s and Women’s Basketball, along with a variety of concerts, family shows, meetings, banquets, and more!

Benefits

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

Pay

$14.00 per hour

Schedule

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.