Event Staff | Part-Time | Chesapeake Employers Insurance Arena (UMBC)

About the Venue

Oak View Group manages Chesapeake Employers Insurance Arena, a 5,000-seat multipurpose venue located on the campus of the University of Maryland, Baltimore County. The arena is the home to UMBC Retriever Men’s and Women’s basketball teams and Women’s volleyball. It hosts a variety of events, including concerts, commencements, family shows, community events, consumer shows, featured speakers, and banquets.

Responsibilities

• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor.
• When gates open, welcome our fans with a great smile and helpful attitude.
• Scan event tickets, ensuring that the proper ticket is being used to gain entry.
• Aid fans in locating their ticketed seats.
• Be alert and proactive to potential hazards and report incidents when they occur.
• Maintain your assigned area for issues and opportunities to make lasting memories for our fans.
• Respond to all guest concerns/complaints promptly and professionally.
• Assist guests in ADA-accessible seating sections.
• Enforce all building policies and procedures to ensure a safe environment for all guests.
• Manage the foot traffic flow of large crowds.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Be knowledgeable about the arena emergency evacuation plan to safely assist guests during emergencies.

Qualifications

• Experience in a hospitality or entertainment environment is preferred.
• Must enjoy working with and helping guests.
• Ability to stand for extended periods of time.
• You must be able to maintain a positive attitude while handling difficult situations.
• Flexible schedule: Availability to work most home basketball games. Weekend availability is needed.

Benefits

This position will remain open until November 27, 2026. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Pay

The role pays an hourly rate of $15.00.

Schedule

Flexible schedule: Availability to work most home basketball games. Weekend availability is needed.