Event Set up Supervisor

Responsibilities

• Directly responsible for the daily supervision of the banquet housepersons.
• Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met.
• Respond to last-minute requests and communicate changes to appropriate departments.
• Follows all details as described on Banquet Event Orders (BEO’s).
• Initiates and maintains contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided and noted on BEO.
• Reviews daily worksheet and assigns specific duties to each banquet Houseperson.
• Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met.
• Walls, baseboards, and light fixtures cleaned.
• Room to be vacuumed thoroughly.
• Drapes to be hung properly.
• Lighting and temperature control to client's request.
• Banquet equipment. Tablecloths and skirting to be cleaned and pressed.
• Uniformity among all set-ups in accordance.
• Ensures that cleanliness and order of all storage and back of house areas is to ensure a productive, safe and energy conserving work environment.
• Ensures the proper use and storage of all Convention Services equipment.
• Establish preventative maintenance schedules for same equipment.
• Responsible for adhering to hotel policies and procedures, and upholding team adherence to all safety-related associate trainings.
• Provides, in conjunction with the Director of Banquets, the necessary training for each banquet houseman - follows through to ensure that all housemen consistently maintain high-quality standards.
• Sets unused rooms to department’s standards.
• Attends department meetings and other company required trainings.
• Completes other duties as assigned by management.

Qualifications

• 2+ years' experience in a banquet leadership role in a high volume, upscale Hotel.
• Must have exceptional guest service skills.
• High School Diploma required.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must have excellent interpersonal and communication skills.
• Must have a strong attention to detail, be able to make quick decisions and possess good judgment.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.
• Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
• Must be able to push, pull, stoop, bend and lift items of significant weight.

Pay

The pay range for this position is $20.00 - $40.00 per hour based on experience and qualifications.

Schedule

The schedule for this position may vary based on the needs of the department and may include weekends, holidays, and evenings.