Event Services Supervisor

About the role

RC Hospitality Solutions is seeking an Event Service Supervisor to join our premier team. In this key leadership role, you will bring private dinners, high-profile weddings, and exclusive corporate gatherings to life—delivering top-tier experiences for our community and guests.

What You'll Do

• Lead the Floor: Direct and inspire banquet servers, bartenders, and setup teams through every phase of an event—from room setup and pre-shift huddles to service and breakdown.
• Master the Details: Execute Banquet Event Orders (BEOs) flawlessly, ensuring room layouts, decor, and service flow align with client expectations and club standards.
• Bridge Kitchen & Guest: Partner directly with the Culinary Team to coordinate food timing, presentation, and dietary requirements.
• Engage Hosts & Guests: Act as the primary on-floor liaison for event hosts, meeting planners, and members to seamlessly handle last-minute adjustments.
• Maintain Quality & Logistics: Conduct random table checks, oversee proper equipment care (china, glass, silver), and report facility maintenance needs.

What You Bring

• Experience: 2+ years of high-volume banquet, catering, or fine-dining service experience, with demonstrated lead or supervisory capability.
• Leadership Style: Energetic, approachable, and proactive under pressure with clear communication skills.
• Detail-Oriented Mindset: Strong organizational skills to manage shifting priorities and simultaneous event logistics.
• Physical Readiness: Ability to stand/walk for extended shifts, lift up to 40 lbs., and maneuver equipment across event spaces.
• Flexibility: Availability to work dynamic schedules tailored to our event calendar, including evenings, weekends, and holidays.

Benefits

• 7 paid holidays per year
• 40 hours of PTO after 90 days
• Additional 64 hours of PTO at 1-year anniversary
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with company matching

Pay

Base rate of $16.00 per hour plus a share in our team gratuity pool.