Event Security | Part-Time | PPL Center
Oak View Group · Allentown, PA · 1 wk ago
Management$14–$15/hrPart-time
Position Summary
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services. The Event Security position at PPL Center is responsible for maintaining the safety of the venue, its employees, patrons, and visitors. This role enforces all rules, regulations, and policies of the PPL Center.
Responsibilities
- Provide excellent service to all guests, staff, and visitors of PPL Center
- Follow and enforce PPL Center policies, procedures, and code of conduct to protect the safety and well-being of all guests and the facility
- Maintain awareness of entry and exit points to various areas of PPL Center, both public and back of house, ensuring knowledge of all rules and regulations for admittance to your area and authorized credentials
- Screen employees, vendors, and guests and their personal property while properly operating and monitoring metal detectors, including hand wand and contact searches as required or requested
- Take proactive measures to maintain safe habits and standards
- Investigate incidents as required, in situations such as injuries, property damage, theft/loss, and misconduct
- Quickly respond to any crowd control/management issues, break up physical altercations, provide escorts to unruly guests when ejections are warranted, and assist in the orderly evacuation of PPL Center during emergencies
- Provide security escorts when requested and/or required
- Aware of building layout, including restrooms and exits, and inform Supervisor of developing issues before they occur
- Aid in seating discrepancies and clearing aisles
- Be aware of all special functions or activities that occur in the arena
- Write detailed reports to maintain accurate records in the event of further investigation or litigation in the future
Qualifications
- Prior security experience preferred, but not required
- Able to work PPL Center events as assigned
- High school diploma or equivalent required
- Strong oral and written communication skills in the English language required
- Ability to work beyond traditional business hours, including nights, weekends, and select holidays, is required
- Demonstrate strong attention to detail
- Demonstrate a positive, professional, and customer-focused attitude
Benefits
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
Pay
$14.00 to $15.00 per hour
Schedule
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline