Event Security | Part-Time | PPG Paints Arena

Position Summary

The Event Security position at PPG Paints Arena is committed to excellence in guest service while providing necessary safety and security support. This role requires joining the union following a 90-day probationary period and pays an hourly rate of $18.06 (per CBA).

About The Venue

PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania and home to the NHL’s Pittsburgh Penguins.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.
• Respond to requests for assistance from staff and visitors for a variety of security issues (fire, medical emergencies, etc.).
• Ensure all safety and building guidelines are being followed, and proper security checks are conducted during guest entry.
• Aid in the control and safety of all guests that visit the facility.
• Ensure crowd control stays at a reasonable level and assist in emergency situations and conflicts as needed.
• Interact with the public and all levels of management and fellow employees.
• Enforce rules and regulations of the facility.
• Provide directional assistance, as needed, by being knowledgeable about locations throughout the facility.
• Provide professionalism, courtesy, and respect to all guests and fellow employees.

Qualifications

• Prior experience in building security preferred.
• Ability to work with minimal supervision.
• Strong customer service skills.
• Good written, verbal, and interpersonal skills required.
• Professional presentation, appearance, and work ethic.
• Ability to work irregular hours, including nights, weekends, and holidays.
• Ability to interact with all levels of staff, including management.
• This position will require a large amount of standing, walking, climbing, stooping, and possibly heavy lifting.
• The position may require working in both indoor and outdoor settings and may be subjected to adverse conditions, including contact from hostile people.
• This position may be exposed to high noise levels.

Benefits

As Per The Union Agreement.

Pay

$18.06 per hour (per CBA)

Schedule

Irregular hours, including nights, weekends, and holidays.

Company Commitment

We are committed to equal employment opportunity and are an Equal Opportunity Employer. We are committed to creating environments that reflect and celebrate the diverse communities in which we operate and serve.