Event Security| Part-Time| Bismarck Event Center

Position Summary

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. A member of the Event Security Team reports directly to the Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the Bismarck Event Center. The Event Security team is a vital component of the Event Center in assuring safety and a positive guest service experience—a positive attitude and a positive appearance are essential. This position will remain open until December 11, 2026.

About the Venue

Located in the heart of Bismarck, the Bismarck Event Center is the region’s premier destination for live entertainment, conventions, meetings, sporting events, and community gatherings. As the largest event and conference facility in western North Dakota, the venue hosts a diverse range of events each year, including concerts, trade shows, banquets, conferences, family shows, and special events. Joining the Bismarck Event Center team means becoming part of a dynamic environment where no two days are the same. Team members have the opportunity to contribute to memorable experiences for guests while working alongside passionate professionals dedicated to creating world-class events and entertainment for the community and visitors alike.

Responsibilities

• Provide exceptional customer service to all guests.
• Possess a positive attitude and facilitate teamwork and respect among co-workers.
• Welcome guests, provide directions, and answer any questions that may arise.
• Monitor, patrol, and secure areas of the arena and check/monitor credentials.
• Provide assistance to guests with special needs or wheelchair access.
• Resolve guest complaints quickly and exceed the guests’ expectations.
• Enforce building policies and event procedures.
• Maintain order and ensure crowd safety.
• Assist and direct guests in a variety of situations, including emergencies.
• Perform wanding of patrons and monitor entry of patrons through metal detectors.
• Communicate efficiently and clearly with co-workers/supervisors.
• Follow all incident procedure protocols and documentation when necessary.
• Other duties as assigned.

Qualifications

• Active State Guard Certification (must be maintained in active status for the entire duration of employment).
• Previous experience as Event Security preferred.
• High School Diploma or GED.
• Must possess the ability to perform all essential duties and responsibilities in a satisfactory manner.
• Work flexible shifts, including mornings, nights, overnights, weekends, and holidays depending on the event schedule.
• Ability to follow detailed instructions and communicate effectively with others.

Benefits

• 401(k) Savings Plan
• 401(k) Matching (for Part-Time roles)

Pay

This role pays