Event Security Guard II (PT)

About the role

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves — harnessing the power of sports and entertainment to create exciting moments, enduring memories, and stronger community connections. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex. Our people are our greatest asset; we aspire to provide meaningful work, live our values of Integrity, Success & Caring, and foster an inclusive culture for our 1K+ employee workforce.

The Event Security Guard II serves as a frontline supervisor responsible for directing and supporting Event Security Guard I staff during events at Frost Bank Center and Toyota Field. This position assigns staff to designated posts, provides event‑specific direction and training, monitors employee performance and compliance with security procedures, and serves as the first point of escalation for security and guest‑related situations within an assigned area. The role maintains company and department security standards, oversees security screening and access‑control operations (bag checks, walkthrough magnetometers, x‑ray machines, handheld metal detectors, credential verification, and access to restricted areas), and requires sound judgment to assess changing situations, direct staff, make timely frontline decisions, and escalate significant concerns to Security Management when appropriate.

Responsibilities

• Assign, direct, and oversee Event Security Guard I staff during assigned events, including staff deployment, post assignments, coverage adjustments, and communication of event‑specific expectations.
• Conduct pre‑event briefings and provide ongoing training, coaching, and direction to assigned Event Security Guard I staff to support consistent execution of security procedures, guest service standards, and departmental expectations.
• Oversee security screening and access‑control operations within assigned areas, including bag checks, walkthrough magnetometers, x‑ray machines, handheld metal detectors, credential verification, and access to restricted or secured areas.
• Serve as a frontline point of escalation for security, safety, guest, and operational concerns; assess situations, direct appropriate response efforts, and determine when Security Management, law enforcement, medical personnel, or other resources should be engaged.
• Monitor employee performance and compliance with SS&E and department policies, address concerns through real‑time coaching or corrective direction, and communicate significant or recurring performance, conduct, staffing, or operational concerns to Security Management.
• Observe, respond to, and appropriately document security incidents, emergencies, suspicious activity, guest complaints, disruptive behavior, and other significant events while maintaining a safe, secure, and professional environment.
• Perform additional duties as assigned by Security Management.

Requirements

• Preferred: 2 years supervisory, management and/or leadership experience.
• Preferred: 3 years’ experience in the field of security.
• Equivalent combinations of professional experience, internal Event Security experience, leadership performance, and operational knowledge may be considered at management discretion.
• Ability to achieve and maintain a State Security Level II non‑commissioned license.
• High school diploma or equivalent.
• Must possess good verbal and written communication skills.
• Must possess a working knowledge of how to operate a walkthrough magnetometer and x‑ray machines.
• Must be able to work long hours, flexible hours including evenings, weekends, overnight and holidays.
• Must be able to work the minimum of 70% of events each month.
• Must possess the ability to meet dress standards.
• Must be able to work at both the Frost Bank Center and Toyota Field for all events assigned.
• Must maintain the standards set forth in the Frost Bank Center Event Security Policies & Procedures Manual.
• Able to work outdoor events in hot, cold, wet, or windy conditions throughout the duration of the shift.
• Preferred experience: Experience providing leadership or work direction in a security, event, hospitality, military, law‑enforcement, or