Event Security Guard

About the role

The Event Security Guard position at Empower FCU Amphitheater at Lakeview is a seasonal, part-time, event-based role starting in June 2026 and ending in September 2026. This position focuses on maintaining a safe, secure, and controlled environment in backstage areas of the venue during concerts.

Responsibilities

• Maintain a professional, service-oriented presence while performing security duties; interact respectfully with employees, performers, touring personnel, vendors, and contractors while supporting safe and efficient backstage operations.
• Monitor and control access to backstage and other restricted areas by verifying credentials, wristbands, laminates, or other approved passes and preventing unauthorized entry into artist areas, production offices, stage access points, loading docks, and other controlled spaces.
• Use of magnetometers
• Follow all venue policies and security procedures, including radio communication protocols and assigned post responsibilities.
• Communicate with venue management, supervisors, and other security staff via radio regarding incidents, suspicious activity, or operational updates.
• Maintain professional conduct and discretion in backstage areas and avoid interfering with production activities unless necessary for safety or security.
• Respond promptly and appropriately to incidents, disturbances, or emergencies in accordance with venue procedures.
• Document and report incidents, policy violations, or unusual activity to venue management.
• Support emergency response procedures, including evacuation or medical response, when necessary.
• Maintain a professional appearance and adhere to venue uniform and dress code standards, including wearing the approved security uniform and required credentials at all times while on duty.

Qualifications

• High school diploma or GED required.
• Valid New York State Security Guard License required (we offer classes to obtain your license).
• 1-3 years of experience in security, event operations, hospitality, or customer service preferred.
• Previous experience working in a fast-paced, public-facing or event-driven environment is preferred.
• Strong customer service and hospitality skills with the ability to maintain a friendly, professional, and approachable demeanor.
• Ability to communicate clearly and effectively while interacting with employees, touring personnel, vendors, and contractors.
• Ability to remain calm, professional, and solution-oriented in fast-paced or stressful situations.
• Ability to make sound and independent decisions within established policies and procedures.
• Ability to work effectively in a team-oriented, fast-paced, event-driven environment.
• Ability to maintain a high level of professionalism, discretion, and confidentiality in backstage and restricted areas.
• Basic understanding of radio communication and the ability to follow radio communication protocols.
• Strong situational awareness and attention to detail.
• Reliable attendance and the ability to report to assigned posts on time.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays based on event needs.