Event Security Guard I (PT)

About the Role

This position maintains established security policies and procedures to protect Spurs Sports & Entertainment (SS&E) franchises, the Frost Bank Center, and its assets, employees, and guests. The role involves controlling access to the Frost Bank Center and Toyota Field properties and their secured areas. Successful candidates must follow directions and respond quickly to emergency situations to maintain a safe and secure environment.

Responsibilities

• Regulate and control access to restricted and secure areas.
• Respond to alarms and emergency situations inside and outside the Frost Bank Center, Toyota Field, and grounds.
• Provide quick, professional, and effective responses in security and/or safety-related situations.
• Serve and interact with guests attending Frost Bank Center and Toyota Field games and events.
• Provide information and direction to inquiries from the public or Frost Bank Center/Toyota Field employees.
• Interact professionally and notify the proper authorities or personnel as situations dictate.
• Complete effective communication, both verbally and written, where reports are generated or direction is needed.
• Consistently and appropriately problem-solve, identify, diagnose, and resolve safety concerns.
• Generate safety awareness and training, and enforce guidelines to reduce unsafe practices.
• Utilize security tools, including x-ray machines, walk-through metal detectors, and hand-held security wands.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Obtain and maintain a Level 2 Security License and Certification with the Texas Department of Public Safety Private Security program.
• Ability to work long hours, flexible hours including evenings, weekends, and holidays.
• Ability to work at both the Frost Bank Center and Toyota Field for all assigned events.
• Must work a minimum of 70% of events each month.
• Good verbal and written communication and team-building skills.
• Self-starter with initiative and ability to make sound decisions.
• Ability to meet dress standards.
• Maintain standards set forth in the Frost Bank Center Event Security Policies & Procedures Manual.

Preferred Qualifications

• 1 year of entertainment industry experience.
• CPR Certification or Basic First Aid preferred.
• Knowledge of law enforcement or experience in the entertainment industry, security, military, or law enforcement.

Physical Requirements

• Occasionally lift and carry 25+ pounds.
• Constantly work outdoor events in hot, cold, wet, or windy conditions for the duration of the shift.
• Occasionally ascend/descend multiple flights of stairs in an arena and outdoor stadium setting.
• Constantly stand and/or walk for long periods in extreme conditions for the duration of the assigned shift.
• Occasionally bend and kneel to complete work.

About SS&E

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex. We aspire to provide meaningful work, live our values—Integrity, Success, and Caring—and foster an inclusive culture for our 1,000+ employee workforce.