Event Sales Manager – Banquet & Catering Events - Limelight Hawaii
Robert's Hawaii, Inc. · Honolulu, HI · 9 mo ago
Management$60k/yrFull-time
Key Responsibilities
- Proactively source, qualify, and secure new banquet, catering, and concert event business through networking, cold calling, referrals, and partnerships with corporate, social, tour, and entertainment clients.
- Maintain and grow relationships with existing clients to encourage repeat business and referrals.
- Develop customized event proposals and packages, including creative upsell opportunities for food & beverage, AV, décor, and VIP experiences.
- Congduct venue tours for prospective clients and partners, showcasing available spaces and technical capabilities.
- Serve as the primary liaison between clients and internal departments for all event details, from initial inquiry to post-event follow-up.
- Collaborate with the Culinary team to finalize menus and ensure dietary needs are met.
- Coordinate with AV and Production teams to fulfill technical requirements for concerts, performances, and presentations.
- Create and distribute detailed Banquet Event Orders (BEOs) to ensure alignment across all operational teams.
- Oversee on-site event execution, ensuring timelines, quality standards, and safety protocols are met.
- Achieve or exceed monthly and annual sales targets for both banquet and concert events.
- Prepare accurate contracts, proposals, and post-event billing in accordance with company policies.
- Track and report sales activity, pipeline status, and revenue forecasts to management.
- Monitor event profitability and recommend strategies to improve margins.
- Collaborate with the marketing team to promote banquet offerings, concert series, and seasonal event packages.
- Participate in trade shows, networking events, and site inspections to increase market visibility.
- Maintain up-to-date knowledge of competitive venues, pricing trends, and industry best practices.
Qualifications
- Bachelor’s degree in hospitality management, Business, Marketing, or related field preferred.
- Minimum 3 years of sales experience in banquet, catering, entertainment, or venue sales (concert or event space sales experience highly desirable).
- Proven track record of meeting or exceeding sales targets.
- Strong organizational skills with the ability to manage multiple events simultaneously.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in event sales systems (e.g., Caterease, Toast, and Placez) and Microsoft Office Suite.
- Ability to work evenings, weekends, and holidays as required by event schedule.