Event Sales Manager

Position Summary

The Event Sales Manager has a key role focusing on driving sales growth in the events sector for two of our premier locations; Houston and the recently opened Charlotte. Responsibilities include strategic sales planning, achieving revenue targets in corporate, private and celebrity events, developing and maintaining strong client relationships. The role involves lead generation, effective sales tactics, proposal development, event management and ensuring customer satisfaction. The position includes sales and event management.

What You'll Be Doing

• Embrace and contribute to a fun working environment
• Develop a deep understanding of customer and market needs to guide sales strategies
• Implement sales plans using effective sales techniques
• Generate leads through various methods including telemarketing, networking, trade shows, and industry events
• Convert prospects to clients with successful sales calls and closing strategies
• Create tailored proposals by thoroughly understanding customer needs and product offerings
• Write BEO's, manage events including catering, entertainment, rentals, insurance
• Strive for a balance between company objectives and customer satisfaction for mutual benefit
• Deliver convincing proposal presentations, both remotely and in-person, coordinating with General Managers when necessary
• Expertly manage objections and resolve customer issues, ensuring customer satisfaction
• Build relationships with associations and business organizations for the lead generation
• Guarantee prompt responses to sales inquiries and communicate product details accurately for operational execution
• Partner with operations to deliver world class events
• Curate and contract food, beverage and entertainment partners
• Manage event sites as needed
• Conduct post-event follow-ups for feedback, future bookings, and referrals
• Collaborate with the team to address all customer concerns
• Implement and utilize a sales and BEO system for accurate event booking
• Manage time efficiently, prioritize tasks effectively, and maintain accurate records
• Work with the accounting department to ensure timely payments and adherence to accounts receivable guidelines
• Attending relevant meetings, conferences or events as required or deemed necessary
• Perform additional duties as assigned

What We're Looking For

• 3+ years of experience in sales management, preferably in hospitality, attractions, events, or a similar industry
• Ability to work from either our Houston or Charlotte location at least 4 days per week
• Flexibility to help on-site operations with high volume days, field trips, birthday parties and/or other events
• Experience with group sales, event planning, or partnership development is highly valued
• Demonstrated success in achieving sales targets and driving revenue growth
• Excellent leadership and organizational skills
• Strong project management abilities with the capability to handle multiple tasks in a fast-paced environment
• Strong communication and relationship-building skills
• A positive, energetic attitude with a focus on customer satisfaction
• An energetic, positive attitude with a passion for providing top-tier guest experiences
• Ability to thrive in a fun, fast-paced environment while keeping your cool
• A knack for building strong relationships, both with guests and with external partners
• Experience with CRM systems and event management software like Tripleseat is a plus
• Desire to network and participate in events during the evening and weekends
• Flexibility to work weekends and evenings when needed