Event Sales Manager
Sloomoo Institute · Charlotte, NC · 2 days ago
ManagementFull-time
Responsibilities
- Develop a deep understanding of customer and market needs to guide sales strategies.
- Implement sales plans using effective sales techniques.
- Generate leads through various methods including telemarketing, networking, trade shows, and industry events.
- Convert prospects to clients with successful sales calls and closing strategies.
- Create tailored proposals by thoroughly understanding customer needs and product offerings.
- Write BEO’s, manage events including catering, entertainment, rentals, insurance.
- Strive for a balance between company objectives and customer satisfaction for mutual benefit.
- Deliver convincing proposal presentations, both remotely and in-person, coordinating with General Managers when necessary.
- Expertly manage objections and resolve customer issues, ensuring customer satisfaction.
- Build relationships with associations and business organizations for the lead generation.
- Guarantee prompt responses to sales inquiries and communicate product details accurately for operational execution.
- Partner with operations to deliver world-class events.
- Curate and contract food, beverage, and entertainment partners.
- Manage event sites as needed.
- Conduct post-event follow-ups for feedback, future bookings, and referrals.
- Collaborate with the team to address all customer concerns.
- Implement and utilize a sales and BEO system for accurate event booking.
- Manage time efficiently, prioritize tasks effectively, and maintain accurate records.
- Work with the accounting department to ensure timely payments and adherence to accounts receivable guidelines.
- Attend relevant meetings, conferences, or events as required or deemed necessary.
- Perform additional duties as assigned.
Requirements
- 3+ years of experience in sales management, preferably in hospitality, attractions, events, or a similar industry.
- Ability to work from either our Houston or Charlotte location at least 4 days per week.
- Flexibility to help on-site operations with high volume days, field trips, birthday parties and/or other events.
- Experience with group sales, event planning, or partnership development is highly valued.
- Demonstrated success in achieving sales targets and driving revenue growth.
- Excellent leadership and organizational skills.
- Strong project management abilities with the capability to handle multiple tasks in a fast-paced environment.
- Strong communication and relationship-building skills.
- A positive, energetic attitude with a focus on customer satisfaction.
- An energetic, positive attitude with a passion for providing top-tier guest experiences.
- Ability to thrive in a fun, fast-paced environment while keeping your cool.
- A knack for building strong relationships, both with guests and with external partners.
- Experience with CRM systems and event management software like Tripleseat is a plus.
- Desire to network and participate in events during the evening and weekends.
- Flexibility to work weekends and evenings when needed.
Qualifications
- Inclusive commitment to Sloomoo Inc., a company that respects and welcomes the uniqueness of each employee.
- Equal employment opportunities, career development opportunities, and promoting initiatives aimed at creating a culture that is meaningful, innovative, and successful.