Event Sales Manager

About the Role

Paradise Point Resort & Spa is looking for an enthusiastic, relationship-driven Event Sales Manager to join our team. This is a full-cycle sales and event planning role combining event sales, client relationship management, and event planning coordination with our Banquet team for successful execution.

Responsibilities

• Generate new business through proactive prospecting, networking, referrals, partnerships, and follow-up.
• Respond to event inquiries, qualify opportunities, conduct site tours, develop proposals, negotiate contracts, and close business.
• Build strong, lasting relationships with clients and become their trusted point of contact throughout the sales and planning process.
• Plan and coordinate events from contract through event day, including menus, timelines, floor plans, décor, setup requirements, and other event details.
• Collaborate closely with clients to understand their vision and translate it into a detailed event plan.
• Conduct event planning meetings and ensure all event details are accurately communicated and documented.
• Work closely with the Banquet team and other operational departments to ensure the event plan is understood and executed successfully.
• Conduct pre-event meetings and ensure a smooth handoff of operational details to the Banquet team.
• Maintain accurate sales activity, event details, and revenue forecasts in the appropriate systems.
• Meet and exceed individual sales and revenue goals.
• Participate in networking events, industry functions, bridal shows, and other business-development opportunities.
• Identify opportunities to upsell and maximize event revenue through food & beverage, enhancements, guestrooms, and other resort offerings.
• Build repeat business and generate referrals by creating an exceptional client experience throughout the sales and planning journey.

Role Structure and Team Collaboration

You sell it. You plan it. The Banquet team brings it to life. The Event Sales Manager owns the client relationship from the initial inquiry through the planning process and ensures the event is fully prepared for execution. Once the event details are finalized, the Banquet team takes the lead on the day-of execution, including setup, service, timing, and operational delivery. This allows the Event Sales Manager to remain focused on what they do best selling, building relationships, planning exceptional events, and creating future business.

Qualifications

• Previous hotel event sales, resort event sales, catering sales, wedding event planning, or event sales experience required or preferred.
• Proven ability to generate and close new business.
• Strong organizational skills and attention to detail.
• Excellent communication, presentation, and negotiation skills.
• Ability to confidently conduct site tours and sell the resort's unique event experiences.
• A natural relationship builder who genuinely enjoys working with clients.
• Ability to manage multiple events and priorities while maintaining a high level of service.
• Strong understanding of event planning, food & beverage, and banquet operations.
• Collaborative team player who understands that successful events require strong communication between Sales, Planning, Banquets, and Operations.
• Goal-oriented and motivated by achieving and exceeding sales targets.
• Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning).
• Ability to design menus in conjunction with the culinary department to maximize operating profit.
• Experience with hospitality sales CRM systems such as Delphi, Daylight, Marriott CI/TY, or Starwood ISAC is preferred for managing event sales and customer relationships.

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Pay

USD $72,000.00 - USD $78,000.00 /Yr.