Event Sales Manager

About the role

This is a leadership role focused on building partnerships and driving sales growth for all events within your center. You'll connect with schools, local businesses, community leaders, and organizations to position FatCats as the go-to venue for celebrations of every kind.

You'll drive event revenue by prospecting, building pipelines, and closing sales for birthdays, corporate groups, schools, fundraisers, and nonprofit events. You'll create and maintain long-term relationships with schools, churches, sports teams, and local businesses, and manage the full sales process, including outreach, proposals, contracts, and post-event follow-ups to ensure guest satisfaction and repeat business.

You'll collaborate with the center's leadership and food and beverage teams to execute exceptional guest experiences, develop weekday and off-peak sales strategies to maximize utilization, and use CRM tools to track performance and measure success. You'll also coach and inspire your event sales team to deliver excellence at every stage of the guest journey.

Responsibilities

• Prospect, build pipelines, and close sales for events (birthdays, corporate groups, schools, fundraisers, nonprofit events).
• Create and maintain long-term relationships with schools, churches, sports teams, and local businesses.
• Manage the full sales process: outreach, proposals, contracts, and post-event follow-ups.
• Collaborate with leadership and food and beverage teams to execute exceptional guest experiences.
• Develop weekday and off-peak sales strategies to maximize venue utilization.
• Use CRM tools to track performance and measure success.
• Coach and inspire your event sales team to deliver excellence at every stage of the guest journey.

Requirements

• 3+ years of proven experience in event sales, hospitality, or entertainment sales management.
• Demonstrated success in achieving or exceeding sales and revenue goals.
• Strong communication, presentation, and negotiation skills.
• Experience managing pipelines and accounts using CRM tools such as Salesforce or HubSpot.
• A self-starter who thrives on relationship building and creative problem-solving.
• Ability to work both independently and collaboratively across teams.
• High level of emotional intelligence with strong interpersonal skills.
• Availability to work evenings, weekends, and holidays as events require.

Benefits

• 401k
• Paid Time Off (PTO)
• Paid Holidays
• Paid Pregnancy & Parental Leave
• Health, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Voluntary Life and AD&D Insurance
• Employer contribution to Health Savings Account (HSA)
• Team Member Perks and Discounts

Schedule

Full-time and salary schedule. This role may include evenings, weekends, and holidays based on events.

Mission & Values

Our Mission: Delight and connect people... one game, one film, one experience at a time.

Our Values:

• We listen first to practice humility.
• Believe in each other to build trust.
• Strive for daily improvement to achieve excellence.
• Show up for one another to embody teamwork.
• Lead in our roles to demonstrate stewardship.