Event Sales Manager
About the company
Chicken N Pickle is a unique indoor/outdoor family entertainment complex that includes a casual, chef‑driven restaurant and sports bar, pickleball courts with professional instruction, space for live entertainment, a variety of yard games, and an outdoor lounge that welcomes dogs. Each venue offers indoor and outdoor space for public and private parties and hosts concerts, charitable fundraisers, watch parties, and more. The brand embodies a rambunctious, multi‑generational family that works hard and plays hard, providing a supportive, meaningful work environment with mentorship and career‑growth opportunities.
About the role
The Event Sales Manager ensures a great experience for customers booking events at Chicken N Pickle’s properties. This role requires observant, detail‑oriented individuals with a solid understanding of the business, its products, and services, while also growing a strong team, defining operational procedures, meeting sales targets, and scaling operations through efficiency improvements.
Responsibilities
- Proactively engage in outbound sales activity and community networking to meet business development standards and grow private‑event sales revenue.
- Conduct market research to devise strategies for generating new business by understanding local businesses, chambers, and associations.
- Work with top market businesses to foster client relationships through ongoing communication, ensuring repeat business, referrals, and account growth.
- Collaborate with Chambers, Visitor’s Bureau, Sports Commissions, third‑party event planners, convention centers, etc., to uncover new opportunities.
- Strategically negotiate and close event sales, including creating estimates, proposals, upselling, site tours, food tastings, meetings, and lunches.
- Contribute to overall sales team goals by meeting and exceeding personal quotas.
- Utilize and create reports and dashboards to ensure personal and departmental KPIs are met or exceeded.
- Perform revenue forecasts and win/loss analysis to measure performance against quotas.
- Manage customer relationships for all key accounts.
- Handle all leads with urgency, accuracy, and professionalism.
- Create, manage, and confirm event bookings within the CRM system, documenting all prospect and client communication with great attention to detail.
- Act as a point of contact for key accounts during their events.
- Monitor, track, and follow up on leads and tentative bookings.
- Solicit feedback from contacts to identify successes and areas for improvement.
- Foster client relationships through ongoing communication to ensure repeat business or referrals.
- Collaborate on sales campaigns aimed at building and nurturing relationships that drive repeat sales.
- Assist in maintaining an approved vendor list to support successful private and property‑wide events.
- Market property‑wide themed events to clients to encourage on‑site experiences.
- Maintain focus on location and company strategic goals.
- Ensure the team books space on the property within documented guidelines.
- Exhibit a friendly, positive, outgoing personality that relates well and gets along with people.
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) with company matching program
- 20 days of PTO each year
- 4 Volunteer PTO days each year
- Employee perks
Compensation
Base Salary + Commission + Bonus Structure