Event Sales Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach Resort & Spa is an art-deco architectural landmark located in the heart of Mid-Beach, featuring 287 guestrooms including 64 suites with floor-to-ceiling windows, deep-soaking tubs, and private outdoor terraces offering stunning views of the Atlantic and Miami skyline. The property spans 25,000 square feet of innovative indoor and outdoor event space, designed to embrace Miami’s culture of music, art, and fashion.

About The Role

The Event Sales Manager is responsible for selling and servicing corporate and social events, including weddings, mitzvahs, galas, and other special occasions. This role actively solicits new business opportunities while managing the full event lifecycle—from initial inquiry and proposal through contracting, planning, and event execution.

• Review contracts, conduct hotel tours, and coordinate communication with clients and hotel teams before, during, and after events to ensure a seamless experience.
• Build and maintain strong client relationships, participate in event and staff meetings, and collaborate with the Sales and Events teams.
• Partner with an assigned Events Concierge/Coordinator and support staff to ensure successful event planning and execution.
• Achieve assigned revenue goals through proactive lead generation, client outreach, networking, and conversion of inbound inquiries.
• Represent Andaz Miami Beach at industry events, networking functions, bridal showcases, and community organizations to cultivate new business relationships.

This position requires full-time, on-site attendance at Andaz Miami Beach Resort & Spa and is eligible for a quarterly incentive plan based on revenue and customer service goals.

Requirements

• Minimum two years of experience in hotel catering sales, event sales, convention services, or hospitality event management, preferably within a luxury or full-service hotel environment.
• Proven experience as a Sales Manager, Events Sales Manager, or similar proactive sales role within the hospitality industry.
• Experience selling and servicing weddings, mitzvahs, galas, and other high-touch social events.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Experience with Hyatt systems, commercial strategies, and brand standards.
• Demonstrated ability to interact effectively with people of diverse cultural, disability, and ethnic backgrounds.
• Full-service hotel or event venue experience strongly preferred.

Skills

• Outstanding organizational and project management skills.
• Exceptional communication and relationship-building abilities.
• Ability to manage multiple events while maintaining close attention to detail.
• A calm, solutions-focused approach in a fast-paced environment.
• Strong collaboration skills and a passion for delivering exceptional customer service.
• Experience with Hyatt systems and Envision is preferred.

Benefits

• Free room nights and discounted Friends & Family room rates.
• Medical, dental, and vision insurance with a 30-day waiting period.
• 401K with company match.
• Free parking.
• Generous paid time off, paid family bonding time, and adoption assistance.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Discounts at retailers including Apple, AT&T, Verizon, Headspace, and more.