Event Panner

Location: Spice Headquarters, 5601 Tillman Ave, Cleveland, Ohio 44102 | Full-Time

Overview

The Event Planner creates exceptional dining experiences through meticulous planning, thoughtful coordination, and seamless execution. You are a natural communicator who builds strong relationships with clients and partners. You love the event-planning process and take pride in bringing memorable experiences to life—from weddings and anniversaries to corporate gatherings and private celebrations. You are known for your organization, creativity, and calm, solutions-oriented approach. You manage your time with intention, contribute innovative ideas, and serve as a driving force behind the company’s long-term success.

Responsibilities

Event Planning

• Guide clients through the planning process with thoughtful questions and active listening to fully understand their vision.
• Collaborate with clients to design an experience that aligns with their needs, preferences, and budget.
• Recommend menus and service styles that best support the event’s goals.
• Schedule and lead venue walkthroughs; understand venue inventory, layout, and catering policies.
• Coordinate all rental needs and place orders with approved vendors.
• Create detailed event timelines, layouts, and service plans.
• Manage staffing needs through Ubeya and collaborate with team leads to ensure proper coverage.
• Conduct chef meetings to review BEOs and BOH timelines.
• Prepare gear packs and review them with the warehouse manager.
• Facilitate captain/event manager meetings to ensure alignment across all teams.

Event Execution

• Serve as the primary point of contact for clients, venues, and vendors on the day of the event.
• Oversee full event setup, service flow, and breakdown.
• Lead and support staff, fostering teamwork and clear communication.
• Coordinate with culinary teams and manage dinner expediting.
• Monitor labor needs and adjust staffing as appropriate.
• Ensure all elements of the event are executed with thoughtful hospitality and attention to detail.
• Follow up with clients after the event to ensure satisfaction and maintain positive relationships.

Requirements

• Genuine passion for thoughtful hospitality.
• 5+ years of event planning and execution experience for on-site and off-site events.
• Highly organized with a natural drive to exceed guest expectations.
• Warm, outgoing personality that builds rapport easily.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable working independently and making informed decisions.
• Enjoys problem-solving and adapting quickly to changing needs.
• Open to feedback and committed to continuous learning.

Bonus Skills

• Experience with any of the following platforms is a plus: Microsoft 365, Tripleseat, Ubeya.

Employee Culture

Spice is a founder-owned, mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences. At Spice, we make a PACT—a shared commitment to uphold the values that define our culture. This PACT shapes how we work, grow, and deliver unforgettable experiences.

Our Core Values: P.A.C.T.

• Protect Your Peace: Prioritize well-being by setting boundaries, managing stress, and maintaining balance for sustainable performance.
• Always Learning: Stay curious and adaptable, embracing opportunities for growth and continuous improvement.
• Cultivate Joy: Celebrate achievements, foster positivity, and create uplifting experiences for our team and guests.
• Trust + Respect: Act with integrity, value diverse perspectives, and treat everyone with honesty and dignity.

Benefits

• 401(k)
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance