Event Manager | Terrain Events | Wayland

Role Responsibilities

• Supervise banquet staff, porters, and bartenders to maintain high service standards throughout the event.
• Lead and mentor a team of Event Coordinators, ensuring balanced workloads and professional growth.
• Guide teams to deliver high-quality events that enhance Terrain's reputation.
• Ensure compliance with health, safety, and liquor laws.
• Serve as the on-site contact for weddings, managing the seamless transition from ceremony to cocktail hour to reception.
• Collaborate with retail partners to plan and execute joint campus events, aligning with brand and fiscal goals.
• Cover all aspects of vendor coordination, ensuring they adhere to venue policies and timelines.
• Conduct detail meetings to finalize floor plans, menus, and run-of-show.
• Oversee the planning and execution of events, from sales transition to day-of logistics, ensuring all details align with the venue's aesthetic and brand standards.
• Build and maintain strong client relationships.
• Act as the "silent hero" - fixing a snagged hem or contacting a late vendor before the couple even notices.
• Ensure all venue facilities are maintained and proper procedures are followed to ensure the equipment and establishment are operating fully.
• Serve as the primary contact for the Terrain events team, ensuring seamless communication with retail and cafe partners across the brand.

Role Qualifications

• A creative, passionate, and engaged leader.
• Proven track record of success in event management.
• Crafts details meticulously within a team, and independently, through impeccable organization.
• Creates milestones moments for our clients, which requires patience, understanding, and empathy.
• A master in logistics, including time maintenance, team building, and day of execution.
• Knowledgeable when it comes to reading a P&L and understanding budgets.
• Invested in business development and team growth.
• TIP/RAMP Certification, or willing to become certified.
• Serve Safe Certified, or willing to become certified.
• A minimum of 2 years experience as a team manager in a comparable restaurant or event environment.
• Strong work ethic and excellent multi-tasking skills.
• Personable and professional demeanor.
• Ability to work in a standing position for long periods of time (up to 10 hours), nights, weekends and holidays.

Position Requirements

• TIP/RAMP Certification, or willing to become certified.
• Serve Safe Certified, or willing to become certified.

Pay Range

USD $60,000.00 - USD $65,000.00 /Yr.