Event Manager | Full-Time | Moody Center

About the Venue

The Moody Center in Austin, Texas, is a championship organization dedicated to providing world-class sports, entertainment, and experiences. It is the first of its kind in the industry, featuring a premier 15,000+ seat venue designed specifically for concerts. The center hosts major artists and acts, along with University of Texas basketball games, family shows, and other sporting and community events.

Responsibilities

• Demonstrate knowledge in operation procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Manage and advance large-scale events, including concerts, sports events, and special events.
• Manage all production needs, including stagehands, medical, fire, security, audio & visual, and all operating equipment.
• Manage planning, budgeting, and coordination of event operations before, during, and after assigned events for approximately 150 events annually.
• Work with the Senior Event Manager to ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures are followed.
• Communicate and disseminate event-related information to appropriate departments, vendors, and others to ensure necessary levels of staffing coverage and overall event understanding.
• Develop and maintain effective working relationships with clients, partners, and all stakeholders.
• Meet with client groups to plan and organize assigned events and/or meetings.
• Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Prepare cost estimates and monitor final billing for assigned events.
• Provide clear, concise, and timely communication of detailed requirements to all Moody Center departments.
• Resolve problems in a timely manner; analyze and gather information and identify alternative solutions quickly and effectively.
• Maintain close contact with clients and facility staff to ensure successful events.
• Follow up on all client requests, concerns, and problems.
• Create AutoCADs for events.
• Serve as primary liaison between clients and facility departments for assigned events.
• Monitor in-house events.
• Follow up on all client requests, concerns, and problems.
• Manage the creation and formal submittal of AutoCAD drawings to the local fire marshal office for events to include adherence to local fire codes, rules, and regulations.
• Serve as manager on duty as required.
• Work extended and/or irregular hours at Moody Center events, including nights, weekends, and holidays as needed.
• Meet the physical demands of this job, which include being able to get in and around the facility, lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises.

Qualifications

• Bachelor’s degree from an accredited college or university in public assembly facility management, hospitality management, business administration, or a related field preferred.
• (Relevant education and experience may be substituted as appropriate.)
• 3-5 years’ experience in large sports and/or music entertainment management and production.
• Experience placing stagehands, audio & visual, show runners, police, security, and medical staffing calls for large-scale events and sporting events.
• Experience in dealing with third-party vendors for gases, heavy machinery, catering, and furniture/equipment rentals.
• Experience with AutoCAD.
• Training in Active Shooter, Bomb Threats, and Severe Weather.
• First Aid, CPR, and AED certified.
• Knowledgeable in ADA code and compliance.
• Knowledge of budget preparation and control.
• Adaptable with the ability to work under pressure to meet deadlines.
• Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
• Extremely organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously.
• Able to work well in a team-oriented, fast-paced, event-driven environment.
• Excellent customer service skills.
• Knowledgeable and proficient with Microsoft Office applications, payroll systems, and Photoshop.
• Ability to work event nights, weekends, and holidays as required.