Event Manager

About the role

We are looking to add an experienced, motivated event manager to our Constellation Culinary Group team in Newark, NJ. As an event manager, you will plan, direct, and coordinate catered events, assist in the selection of menu items, schedule catering staff, arrange for facilities or equipment, and communicate customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. You will develop and maintain catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.

Responsibilities

• Ensure all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
• Review event floorplans, day-of supervisor packets, pack lists, and rental equipment to ensure all information is current and correctly distributed.
• Communicate SCG procedures, standards, and expectations to all event staff when on-site; communicate all pertinent event information to the culinary and operations teams; complete the day-of supervisor packet for use on site.
• Assist in the setup and execution of events.
• Maintain that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager.
• Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
• Communicate with sales, culinary, and booking staff, as needed, to ensure understanding of menus and client needs.
• Collect and submit all payments and deposits as it relates to contracted events; ensure payments are on time; review the weekly AR report and correct any discrepancies and/or collect any late payments.
• Troubleshoot and determine the best judgment calls when a quick decision needs to be made.
• Manage staff, hold them accountable for their work, and discipline as needed.
• Follow up with photographer post-event to request event photos.
• Act as first point of contact for general leads and gather as much detailed information as needed.
• Process event closeouts on the following day of each event.
• Send out nightly event reminders to internal staff.

Requirements

• 2 years of catering/food-beverage and/or administrative/event experience.
• Very organized.
• Ability to work independently and make the right decisions for the business.
• Basic PC knowledge and comprehension (Word & Excel).
• Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages).
• Excellent communication skills.
• Excellent staff management skills.

Qualifications

• Bachelor’s Degree in Management (nice-to-have).

Benefits

• Medical (full-time employees).
• Dental.
• Vision.
• Voluntary UNUM offering for Accident, Critical Illness, and Hospital Indemnity.
• Discount Program.
• Commuter Benefits (Parking and Transit).
• Employee Assistance Program (EAP).
• 401(k).
• Sick Time.
• Holiday Pay (9 paid holidays).
• Tuition Reimbursement (full-time employees).
• Paid Time Off.

Pay

Compensation Range: $85,000/year.