Event Customer Service Attendant

About the role

This position assists the special event division with event planning and coordination of community special events, including administrative support for sponsorship solicitation, vendor coordination, and research of new and trending event ideas. Day-of-event responsibilities include set-up and takedown. The goal is to help provide a quality experience to guests, vendors, and customers that exceeds their expectations.

Responsibilities

• Assist with event planning and coordination for community special events
• Provide administrative support for sponsorship solicitation
• Coordinate with vendors
• Research new and trending event ideas
• Set up and takedown for events

Requirements

• Intermediate computer skills
• Effective problem resolution skills
• Excellent oral and written communication skills, including proficient listening, proper grammar, document preparation, and conveying information concisely and tactfully
• Polished people skills with the ability to interact well with a diverse population and provide excellent customer service both internally and externally
• Ability to work successfully in a team environment as well as independently with limited supervision
• Self-starter who takes initiative
• Excellent organization, time management, and prioritization skills
• Ability to perform basic mathematical functions
• Must be 16 years of age
• CPR and First Aid Certification (or must obtain within 30 days of hire)

Qualifications

• High school diploma or equivalent preferred
• One year of customer service related work experience preferred