Event Attendant

Summary

The Event Attendant has a passion for outstanding customer service. This role handles direct guest services at PCF event facilities. The role must be committed to treating every guest who attends a PCF event with the utmost respect and care. The majority of events take place during the evenings and/or weekends.

Description

• Welcome and acknowledge all guests according to company standards
• Provides excellent guest service for various events and programs, responding to guest and staff inquiries in a prompt, effective, and courteous manner
• Supports the success of events by helping guests safely enjoy their experience
• Directs guests to proper location with clear instructions
• Anticipates and addresses guests’ service needs
• Assists staff during various program activities and special events offered by PCF
• Reports accidents, injuries, or unsafe conditions to Rental Coordinator
• Develops and maintains positive working relationships with others; supports team to reach common goals
• Attends in-service training and additional staff training as necessary
• Enforces facility policies, rules and regulations as necessary
• Affords assistance in emergency protocol as required in training
• Performs other duties as assigned

Qualifications

• Willing to give “above and beyond” customer service
• A passion for Nature, Education, Recreation, Preservation
• Flexible, with a “can do” attitude
• A communicator that loves interacting with people
• Enjoys events and all the details to make sure the event is a success

Skills

• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Excellent communication skills
• Exceptional customer service skills

Benefits

Candidates must be available to work nights and weekends.